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外貿(mào)英語教程匯總和更新

2021-08-17商務談判英語:Rules for Brainstorming

1. No criticism is allowed. No other member can say whether an idea is good or bad. 2. Questions can be... [查看全文]

2021-08-17商務談判英語:The Connect Model and the Requirements for Building a Relationship

Requirement 1: Can we agree to have a constructive conversation? Process Model Commit to the relationship ... [查看全文]

2021-08-17商務談判英語:Roles Commonly Played by Members of a Group

Task-Oriented Roles Initiating/offering – offering new ideas Information seeking – asking others for their... [查看全文]

2021-08-16商務談判英語:What Dynamics Can Make a Multiparty Negotiation Effective? (2)

7. Disagree openly with any member of the group. If parties withhold their disagreement, conflict is forced under... [查看全文]

2021-08-16商務談判英語:What Dynamics Can Make a Multiparty Negotiation Effective? (1)

Multiparty negotiation looks a lot like group decision making because it involves a group of parties trying to r... [查看全文]

2021-08-16商務談判英語:Repairing a Relationship

There are many steps to repairing a relationship. Trying to overcome a bad reputation, rebuilding trust, or resto... [查看全文]

2021-08-15商務談判英語:JetBlue Apologizes

On February 14, 2007 (Valentine’s Day in the United States), airline JetBlue suffered a major crisis. Two inches... [查看全文]

2021-08-15商務談判英語:The Impact of Apologies on Trust Repair

Apologies are one major strategy that negotiators tend to use when there has been a trust breech. Apologies tend... [查看全文]

2021-08-15商務談判英語:The Role of Trust in Negotiation

Individual Antecedents of Trust in Negotiation 1. People generally start with high levels of trust even with... [查看全文]

2021-08-14商務談判英語:Conflict Resolution in Intense Complex Relationships

Psychologist John Gottman (2007) has been studying conflict resolution in marriages throughout his career. By video... [查看全文]