1. No criticism is allowed. No other member can say whether an idea is good or bad. 2. Questions can be... [查看全文]
Requirement 1: Can we agree to have a constructive conversation? Process Model Commit to the relationship ... [查看全文]
Task-Oriented Roles Initiating/offering – offering new ideas Information seeking – asking others for their... [查看全文]
7. Disagree openly with any member of the group. If parties withhold their disagreement, conflict is forced under... [查看全文]
Multiparty negotiation looks a lot like group decision making because it involves a group of parties trying to r... [查看全文]
There are many steps to repairing a relationship. Trying to overcome a bad reputation, rebuilding trust, or resto... [查看全文]
On February 14, 2007 (Valentine’s Day in the United States), airline JetBlue suffered a major crisis. Two inches... [查看全文]
Apologies are one major strategy that negotiators tend to use when there has been a trust breech. Apologies tend... [查看全文]
Individual Antecedents of Trust in Negotiation 1. People generally start with high levels of trust even with... [查看全文]
Psychologist John Gottman (2007) has been studying conflict resolution in marriages throughout his career. By video... [查看全文]