五步讓你成為最優(yōu)秀的管理者

     3. Improve as a communicator Communication may be the single most important skill of a manager. Communication skills can be improved through practice. When you’re trying to get a point across to someone else you often think long and hard about what you want to say. That is the wrong way to go about it. Instead of focusing on what you want to say to get your point across, you should focus on what you want the other person to hear.

　　3. 更好地與成員交流交流是管理者最重要的技能。你的交流技巧可以通過練習(xí)提高。當(dāng)你努力讓他人明白你的觀點時，你經(jīng)常對你想說的話冥思苦想很長時間，這種方法是錯誤的。你不必苦想如何表達以讓他人明白你的觀點，而應(yīng)把注意力放到你希望他人聽到什么意見上。