服務(wù)英語·地鐵 知識加油站
1.地鐵安檢人員一定要對乘客攜帶物品進行詳細檢查,積極引導乘客進入安檢區(qū)域。對可疑的物品實行針對性檢測。對無異常的包裹,通過安檢后應(yīng)疏導乘客盡快前行,以方便他人通行。如:
Hello, every passenger, please put your belongings under the security check. 乘客您好,請把隨身攜帶物品放到安檢區(qū)域。
Hello, every passenger, please take your belongings away and go ahead. Don't be crowded here. 乘客您好,請拿起您的行李向前走,不要在這里擁堵。
2.地鐵站內(nèi)的引導員在乘客候車時,要及時提醒乘客注意安全。如:
Be careful! Subway doors open and close automatically. 當心!地鐵車門是自動開關(guān)的。
All passengers, please be careful and stay back. 乘客注意安全,往后站。
Please wait behind the yellow safety line while waiting for the train. 請您站在黃色安全線以內(nèi)排隊候車。
在早晚高峰時期,要注意疏通引導乘客,避免因過度擁堵而發(fā)生的危險。如:
It is rush hour right now. Please pay attention to your belongings. Don't be crowded and get on the train in order. 現(xiàn)在是乘車高峰時期,請注意好您的隨身攜帶物品,不要擁擠,有序乘車。
積極為乘客說明線路,耐心回答乘客的提問。
You can take the line 5 and then transfer to the line 2 at the station of the Museum. 你可以乘坐5號線然后在博物館站換乘2號線。
There are 4 stops in total, and it will take about 15 minutes. 一共有4站地,大概要花費15分鐘左右。
There are ticket offices and the ticket vending machines over there, where you can buy your ticket. 那邊有人工售票處,也有自動售票機,你從那兩個地方都可以買票。