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心心念念的衣服鞋子買來(lái)后
發(fā)現(xiàn)尺碼不合適或
和想象中的相差太大
這個(gè)時(shí)候我們就會(huì)想
申請(qǐng)退貨退款了
那么“退款退貨”用英語(yǔ)怎么說(shuō)?
關(guān)于購(gòu)物你需要知道的詞匯都有哪些?
Cart n. 購(gòu)物車
Deliver v. 投遞,遞送
Delivery n. 送貨
Receipt n. 收據(jù),小票
Complain v. 投訴
Return n. / v. 退還
Refund n. / v. 退款
out of stock 缺貨
“退貨退款”的英文
return /r??t??rn/ 退貨
refund /r?'f?nd/ 退款
一般“退款退貨”也不是說(shuō)退就能退的,一定要帶上你購(gòu)買結(jié)賬時(shí)給你的購(gòu)物小票,憑票退款或者退換貨。
the receipt 購(gòu)物小票
退款方式:
back on credit card 退回信用卡
refund your money 退現(xiàn)金
情景對(duì)話
今天是星期六晚上,史密斯太太準(zhǔn)備把她買的T恤退換掉。
Shop Assistant: What can I do for you?
我能為你做什么?
Mrs S: I bought this T-shirt for my son this afternoon, but it doesn't fit him, it's too small.
今天下午我給我兒子買了這件t恤,但是不適合他,太小了。
Shop Assistant: Do you want to change it or get a refund.
你是想要換貨還是退款呢?
Mrs S: I'd like to change it for a larger size. Do you have these in large?
我想換件大一點(diǎn)的。你們有大號(hào)的嗎?
Shop Assistant: I'll just check. Let's see, yes we have large or extra large, which would you prefer?
我來(lái)查一下??匆幌?,有的,我們有大號(hào)的和特大號(hào)的,您更傾向于哪一個(gè)?
Mrs S: I think large will be fine, it's for my son.
我覺(jué)得大號(hào)就可以了,給我兒子。
Shop Assistant: That's fine, if it doesn't fit just bring it back again. If you take it to the customer service desk, they'll sort it all out for you.
沒(méi)關(guān)系,如果不合適就把它拿回來(lái)。你把它拿到客戶服務(wù)臺(tái),他們會(huì)為你解決的。
Mrs S: Thank you. Just as a matter of interest do you give refunds?
謝謝你!我還想再問(wèn)一下,你們這支持退款嗎?
Shop Assistant: Yes, of course. You can bring any clothing items back up to three weeks after purchase, but you must keep the reciept.
是的。當(dāng)然。任何衣物在購(gòu)買后三周內(nèi)都可以退,但必須保留收據(jù)。
Mrs S: I see, thanks again.
我明白了,再次感謝。
Shop Assistant: You're welcome.
不客氣。
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