第83天:怎樣向客戶做解釋

　　星級典句：

　　第一句：Well, it will probably take another few weeks.

　　嗯，可能還需要幾個星期的時間。

　　A: I don't understand this.

　　我弄不明白。

　　B: What?

　　怎么了?

　　A: When exactly are you going to finish this job?

　　你們到底什么時候才能完成這項工作?

　　B: Well, it will probably take another few weeks.

　　嗯，可能還需要幾個星期的時間。

　　第二句：I realize it appears simple enough, but there is a lot of red tape to wade through.

　　我知道，這工作看上去是簡單，卻有許多公文手續(xù)需要辦理。

　　A: I realize it appears simple enough, but there is a lot of red tape to wade through.

　　我知道，這工作看上去是簡單，卻有許多公文手續(xù)需要辦理。

　　B: Fair enough, but I'm still a bit unclear about the details. Could you go over the main points with me again?

　　情有可原，但是具體細節(jié)我還是不清楚。你可以把一些要點再給我解釋一遍嗎?

　　A: I'd be glad to. Why don't you come into my office?

　　非常樂意。請到我辦公室來談好嗎?

　　老客戶的重要程度在這里就不再說，任何從事銷售工作的人都深知。老客戶的維護成本遠低于新客戶開發(fā)成本，且維護好已有客戶，讓已有客戶商量比開發(fā)新客戶要容易得多。

　　其他表達法：

　　I'm glad I was able to help. 能幫助您我很高興。

　　Please call me if you have any more questions. 再有問題請打電話給我。