快速英語情景對話大全 日常生活對話 6 要求退款
6. Asking for Credit
6. 要求退款
A: Hello, how can I help you today?
A：你好，有什么可以幫您的?
B: I am very upset with the quality of your service.
B：我對你的服務(wù)質(zhì)量感到很不滿。
A: I'm sorry, what seems to be the problem?
A：對不起，那會是什么問題呢?
B: My Internet service did not work for three days.
B：我的網(wǎng)絡(luò)服務(wù)已經(jīng)有三天不能使用了。
A: My records say a technician visited your area yesterday?
A：我這里的記錄顯示，技術(shù)人員昨天訪問了你所在的地區(qū)?
B: Yes, he installed a new modem.
B：是的,他安裝了一個新的調(diào)制解調(diào)器。
A: Did it solve the problem?
A：解決問題了嗎?
B: Yes, but I was overcharged for Internet service.
B：是的,但是收了我昂貴的網(wǎng)絡(luò)服務(wù)費(fèi)。
A: Sorry about that. I'll give you credit for the three days.
A：關(guān)于這件事我感到抱歉。我會在三天之內(nèi)返還給你。
B: I was sold a wireless service unavailable in my area.
B：我買了一個在我這里不能使用的無線服務(wù)。
A: I see it here; we charged you $5 extra a month.
A：我看到了;我們每月多收了你5美元。
B: Yes. Kindly return my money, please.
B：是的，請返還我的錢,謝謝。
