快速英語(yǔ)情景對(duì)話大全 日常生活對(duì)話 5 報(bào)告服務(wù)問(wèn)題

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5.報(bào)告服務(wù)問(wèn)題

A: Hello, please connect me to Tech Support.

A：你好，技術(shù)支持請(qǐng)聯(lián)系我。

B: This is Tech Support, how may I help you?

B：這是技術(shù)支持,有什么我可以幫你嗎?

A: I am having problems with my Internet service.

A：我的互聯(lián)網(wǎng)服務(wù)有問(wèn)題。

B: What seems to be the problem?

B：什么樣的故障呢?

A: None of my wireless devices are connecting to the Wi-Fi.

A：我的無(wú)線設(shè)備都無(wú)法連接到無(wú)線網(wǎng)絡(luò)。

B: I see. Have you tried disconnecting and reconnecting the modem?

B：我明白了。你有試著斷開(kāi)和重新連接調(diào)制解調(diào)器嗎?

A: No, how do I do that?

A：沒(méi)有,我該怎么做?

B: Simply unplug the modem for fifteen seconds.

B：只需要拔掉調(diào)制解調(diào)器15秒。

A: Alright. I plugged it in again.

A：好的。我又把它插回去了。

B: Are all of the lights back on the modem?

B：所有的調(diào)制解調(diào)器燈又都亮起來(lái)了嗎?

A: Yes, they're all green!

A：是的，他們都是綠色的!

B: Your devices should be able to connect easily now.

B：你的設(shè)備現(xiàn)在應(yīng)該能夠輕松地連接。

A: Oh, they're working perfectly! Thank you!

A：噢，它們可以正常工作了!謝謝你!