2分鐘英語(yǔ)：抱怨網(wǎng)絡(luò)連接 Complaining About the Internet Connection

In this lesson we will learn the phrases and words that you can use when you talk to a service representative about your Internet connection.

這節(jié)課你會(huì)學(xué)習(xí)到當(dāng)向服務(wù)代表談?wù)摶ヂ?lián)網(wǎng)連接時(shí)你能夠用到的短語(yǔ)和單詞

Reporting an internet problem

報(bào)告網(wǎng)絡(luò)問(wèn)題

Ami: I need somebody to come over and fix my Internet.

Ami：我需要人過(guò)來(lái)修我的互聯(lián)網(wǎng)

Assistant: What’s the problem with your Internet?

Assistant：你互聯(lián)網(wǎng)出了什么問(wèn)題?

Ami: I’ve been experiencing connecting problems.

Ami：出現(xiàn)了連接難題

Assistant: How long has your net been like this?

Assistant：出現(xiàn)這樣的情況多久了?

Ami: It’s been a couple of days now.

Ami：現(xiàn)在已經(jīng)有好幾天了

Assistant: Can you connect to the wi-fi signal?

Assistant：你能連接到wifi不?

Ami: I can connect alright, but I can’t surf.

Ami：我能連接到，但不能上網(wǎng)

Assistant: Hmm... I will send someone right along to take a look.

Assistant：嗯，我馬上派人過(guò)去查看一下

Choosing an Internet connection

選擇網(wǎng)絡(luò)連接

Ami: I’d like to have the Internet on my computer.

Ami：我想到電腦上上網(wǎng)

Assistant: What kind of connection do you want?

Assistant：你想要哪種網(wǎng)絡(luò)連接?

Ami: I don’t know. What are the options?

Ami：我不太了解，有什么選擇?

Assistant: You can get either get dial-up or DSL.

Assistant：你可以選擇撥號(hào)連接或者DSL連接

Ami: Which one do you recommend?

Ami：你推薦哪一種?

Assistant: DSL is the best. It won’t tie up your phone line.

Assistant：DSL最好，這不會(huì)占用你的電話(huà)線(xiàn)

Ami: Great! That means I can use my phone and internet at the same time.

Ami：太好了，這意味著我能夠同時(shí)使用電話(huà)和電腦

Assistant: That’s correct! You can.

Assistant：正確，你能夠

Ami : Alright. I will go for DSL.

Ami：好的，我選擇DSL

Installing high speed internet

安裝高速網(wǎng)絡(luò)

Ami: I need to get a high speed Internet connection.

Ami：我想要獲取高速網(wǎng)絡(luò)連接

Assistant: Do you want me to send someone to your office to tell you about the options?

Assistant：你想要我派人到你辦公室告訴你一些選項(xiàng)?

Ami: Yeah! That sounds like a good idea. Please send someone.

Ami：是的，聽(tīng)起來(lái)很不錯(cuò)，請(qǐng)派些人過(guò)來(lái)吧

Assistant: When do you want her to visit?

Assistant：你想要她什么時(shí)候過(guò)去?

Ami: Can she come on Friday?.

Ami：這周五她能過(guò)來(lái)嗎?

Assistant: The only time we can come is on Friday is at 3.30 pm.

Assistant：星期五我們能過(guò)去的時(shí)間只有下午三點(diǎn)半

Ami: That’s perfect. See you on Friday.

Ami：好的，那星期五見(jiàn)

Ordering internet services

訂購(gòu)網(wǎng)絡(luò)服務(wù)

Ami: I would like to order cable Internet.

Ami：我想訂購(gòu)有線(xiàn)網(wǎng)絡(luò)

Assistant: Okay. Which plan would you like to order?

Assistant：行，你想訂購(gòu)哪一種方案?

Ami: I am not sure. What are the plans available?

Ami：我不太懂，有哪些方案可供選擇?

Assistant: We have Internet plans starting from $10 a month to $150 a month.

Assistant：我們網(wǎng)絡(luò)方案從每月10元到每月150元不等

Ami: I want a high-speed 24 -hour connection.

Ami：我想訂高速24小時(shí)連接的

Assistant: You could get the $50 monthly plan. It’ll give you unlimited download at a speed of 4 MBPS.

Assistant：你可以用每月50元的那種方案，它最大會(huì)帶給你4M的下載速度

Ami: That sounds good. I think I will order that.

Ami：聽(tīng)起來(lái)很好，我選擇那款方案。

【詞匯筆記】

Service Representative : A Service Representative is a person who is at your location to install, configure, or repair a system.

Internet Connection : It is the connection by the means of which you are able to connect to the internet.

Connection Problems: When you are unable to connect to the internet or phone because of several different reasons.

Wifi Signal : It is a wireless internet connection that is mostly used these days.

Surf : Surfing means to be engaged in looking at a variety of things casually, especially while browsing the internet or television connections.

Dial-up Connection : Dial-up access is just like a phone connection, except that the parties at the two ends are computer devices rather than people.

DSL Connection : It means a digital subscriber line, which is much faster than a regular phone connection.

Phone Line : It is a telephone connection.

Recommend : To recommend means to advise or suggest something as a course of action.

Order : The arrangement or disposition of people or things in relation to each other according to a particular sequence, pattern or method.

Cable Internet : It's the internet access via the cable companies.

Unlimited Download : This means you can download as much as you like.