https://online2.tingclass.net/lesson/shi0529/0009/9192/106.mp3
https://image.tingclass.net/statics/js/2012
What type of performance problems have you encountered in people who report to you,and how did you motivate them to improve?
在下屬的工作表現(xiàn)方面,你曾經(jīng)遇到過(guò)什么問(wèn)題?后來(lái)你又是如何激勵(lì)他們進(jìn)行改善的?
I once had an employee who was very careless-he made tons of typons on every page of the reports he wrote and also sometimes sent e-mails to the wrong people.
我曾經(jīng)有一位非常粗心大意的員工。他寫的報(bào)告每一頁(yè)都有好多處打錯(cuò)的地方,有時(shí)發(fā)電子郵件還會(huì)弄錯(cuò)收件人。
One time he sent an e-mail he was supposed to send to a vendor to our client!
有一次,他還將原本要發(fā)給賣方的電子郵件誤發(fā)給了客戶!
So I told him to come up with a system that would prevent such careless mistakes.
于是,我讓他想出一個(gè)辦法,以防止再犯下這種粗心的錯(cuò)誤。
He placed a note right on his computer to remind him to double-check the e-mail addresses he was sending messages to.
他在電腦上貼了一張便條,提醒自己不要忘記再次確認(rèn)郵件的收件人是否正確。
He also began to review his reports three times instead of just once before he turned them in to me.
此外,在將報(bào)告交給我之前,他也至少反復(fù)看過(guò)三次,而不再是只看一次。
The number of mistakes was greatly reduced and within an acceptable range,although he still made mistakes.
雖然他還是會(huì)犯錯(cuò)誤,但是錯(cuò)誤的數(shù)量已經(jīng)減少到可以接受的程度了。
回答時(shí),應(yīng)舉出具體的例子,說(shuō)明對(duì)工作表現(xiàn)有問(wèn)題的員工,你是如何激勵(lì)他們進(jìn)行改善的。