外貿(mào)口語一點通第103期:貨物裝運之貨物損失

[00:00.00]Damage 貨物損失 [00:00.82]I regret to tell you that quite a number of the records and tapes were damaged. 很遺憾告訴你，許多唱片和磁帶都損壞了。 [00:06.04]I'm sorry to hear that. But the goods left here were in perfect condition. It was possibly caused by rough handling. 聽到這事深感遺憾，可是貨運走時是完好的，可能是野蠻裝卸造成的。 [00:13.72]Most of the records were either split or wrapped, and many of them were smashed. Besides, 大多數(shù)唱片或是裂了，或是折彎了，還有很多都碎了。 [00:19.05]I can assure you that there was no rough handling when the goods were unloaded. 我可以向你保證卸貨時絕對沒有野蠻裝卸行為。 [00:23.78]Well, as you made the arrangement for delivery. I am afraid I can't help you. 既然是你安排的裝運，恐怕這事我沒法幫你。 [00:29.08]Yes, we did make the arrangement for delivery. 是的，使我們安排的裝運， [00:32.46]But we instructed you to wrap each piece individually and pack no more than 10 pieces into a crate to allow for easy and safe handling. 可是為了搬運方便安全，我們要求你們把貨品單件包裝，每一版條箱不能多于10件， [00:40.76]But this was obviously not done with the consignment. 很顯然你們這批貨沒有這么做。 [00:44.94]Have you any idea about the damage? 你知道這批貨損失多少？ [00:47.51]We estimate that about 305 of the goods were damaged. And the shipping charges cost us a lot. 我們估計有大約30%的貨損壞了，我們還花了不少運輸費用。 [00:54.04]We would like either replacements or a 20% reduction in price. 我們要求換貨，或者在價格上減少20%。 [00:57.96]I admit that we were partially responsible for the damage. 我承認我們對損失負有部分責(zé)任， [01:01.88]So let's meet each other half-way and compromise on a 10% reduction in price on the consignment. 那么咱們各讓一半，貨價減少10% 吧。

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