聽力每日練習 listen 3279 Laundry?do?not?Arrive?on?Time

 
2--This is room 2012.Where is my laundry? You promised to send to me this moming.
 
1--Well,let me check for you. I am sorry,sir. They mistook your order as a normal one. Actualty it's an express laundry, is that right?
 
2--Yes.I ordered the express service．
 
1--Sir, we are terribly sorry for that.We will refund the charge and send your laundry to your room 3 hours later, is that all right?
 
2--That's fine.
 
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注解：
 
1.promised承諾
2.express快速的
3.terribly非常
 
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譯文：
 
1--客房部。我能為您做什么嗎？
2--這是房間2012。我送洗的衣服呢？你們承諾今天早晨會送來的。
1--讓我查一下。很抱歉，先生，工作人員將您的單子當成了普通的訂單，實際上您要的是速洗服務，對嗎？
2--是的，是要求速洗的。
1--先生，我們對此感到非常抱歉，我們將退還您的洗衣費，并會在3小時內(nèi)將您的衣服洗好送到您的房間內(nèi)。您覺得怎么樣呢？
2--可以。