聽力每日練習 listen 3278 Complaint?on?Rude?Maid

 
2--Well,we are sorry to hear that.May I havo your name and room number? We will deal with the matter right now.
 
1--Ted．room 2012.
 
2--Mr. Ted,l have to apologize for that and I assure you it won't happy again.
 
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注解：
 
1.complain抱怨
2.rude粗魯?shù)?br /> 3.apologize道歉
 
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譯文：
 
1--我有些不滿。一個無理的服務員剛才對我很粗暴。
2--很抱歉。能告訴我您的姓名和房間號嗎？我們會立刻處理這件事情。
1--泰德，房間號是2012。
2--泰德先生，我們對剛才的事情向您道歉，我向您保證這樣的事情不會再發(fā)生了。