2014年英語四級(jí)閱讀難句解析(42)

　　Store managers are often the last to hear complaints, and often find out only when their regular customers decide to frequent their competitors, according to a study jointly conducted by Verde Group and Wharton School. (08.12 Passage 2)

　　分析主干：managers are the last to... and find out...

　　1.conducted 是過去分詞作study 的后置定語。

　　2.不定式to hear...作后置定語，修飾the last，一般可以直接理解為“最不可能聽到這些投訴的人”。

　　3.when 引導(dǎo)的時(shí)間狀語從句修飾find out。該狀語從句中，to frequent...作decide 的賓語。frequent 用作動(dòng)詞，表示“經(jīng)常光顧”。譯文：維德集團(tuán)和沃頓商學(xué)院共同開展的一項(xiàng)研究顯示，商店經(jīng)理常常是最后一個(gè)聽到顧客抱怨的人，而且只有當(dāng)他們的老顧客開始頻頻光顧他們的競(jìng)爭(zhēng)對(duì)手的時(shí)候他們才會(huì)發(fā)現(xiàn)顧客對(duì)他們的不滿。