先生,能問個問題嗎?
客服: Sure.
當然。
乘客: What’s wrong with my ticket?
我的票是怎么了?
客服: What do you mean?
請您解釋一下您的意思。
乘客: I'm supposed to use this ticket to pass the door, but it didn't work.
我應該要用這張票來通過那個門,但是當我要過去的時候,這個票不管用。
客服: Oh? Let me check.
噢?讓我查查。
乘客: Thanks.
謝謝。
客服: OK, the problem is your ID number. I am sorry, because our staff made some mistake. It takes a while to correct it.
好了,問題出在你的身份證號碼上,我很抱歉,因為我們的員工出了點錯,我必須用幾分鐘修改一下。
乘客: Oh? Ok, please be quick. I am gonna be late.
.噢?好吧,請快點,我快遲到了。
客服: It will be fine very soon.
很快就好的。