服務英語·點菜服務 黃金句

服務英語·點菜服務 黃金句

1. 詢問是否點菜

1) Can I take your order now?

現(xiàn)在可以請您點菜了嗎？

2) Would you like to order?

您要點菜了嗎？

3) Would you care to order?

您想點菜了嗎？

4) Are you ready to order now, sir?

先生您準備點菜了嗎？

5) Sit down, please. Here is the menu. May I take your order, sir?

請坐，給您菜單。先生，您要點菜嗎？

6) Here's the menu.

這是菜單。

7) I'll bring you the menu, sir.

先生，我給您拿菜單。

8) Here are the menu and wine list.

這是菜單和酒單。

2. 詢問顧客需要

1) What have you decided to eat?

您決定吃什么了嗎？

2) Would you like Chinese food or western food?

您要吃中餐還是西餐？

3) What would you like to start with?

您先來點什么？

4) What would you like to follow?

您下一道菜點什么呢？

5) Would you like an appetizer before lunch?

飯前您想吃點開胃的東西嗎？

6) What kind of drink would you like?

您要點什么飲料？

7) What kind of juice do you want?

您要什么果汁？

8) How would you like the steak/eggs?

您喜歡怎么樣做的牛排/雞蛋？

9) Would you like to have some wine with your dinner?

你們用餐時想喝點酒嗎？

10) What would you like for dinner/dessert?

您喜歡吃點什么餐/甜點？

11) Do you have anything in mind as to what to drink?

您決定了喝什么嗎？

12) What kind of food would you like to have?

您想吃什么菜？

13) Is the potato roast or boiled?

請問土豆烤的還是煮的?

14) What would you like to have, coffee or tea?

您要喝咖啡還是茶？

15) What will you have to follow the soup?

喝完了湯，您要吃什么？

16) Would you like it rare, medium, or well-done?

您喜歡煮得生一點兒，中等程度，還是老一點兒？

3. 向顧客介紹餐廳菜品

1) The staple food includes boiled dumplings, noodles in soup, fried noodles and fried rice.

主食類有水餃，湯面，炒面，炒飯等。

2) The various sea-food includes prawn, shrimp, scallop and perch.

海鮮類有基圍蝦、毛蟹、帶子、桂花魚等。

3) We have green tea, chrysanthemum tea and eight treasures tea.

我們這有清茶，菊花茶，八寶茶。

4) Vegetable includes potato, lettuce, cucumber, peking cabbage and string bean.

我們的蔬菜有土豆、窩筍、黃瓜、大白菜、姜豆等。

5) We have both buffet-style and a la carte dishes, which would you prefer?

我們有自助式和點菜式，您喜歡哪一種？

6) We have steak, roast chicken and vegetables today.

我們今天供應牛排、烤雞和蔬菜。

7) Today's special is roast leg of lamb.

今天的特別菜是烤羊腿。

4. 向顧客推薦

1) Shall I make a recommendation?

我能向您推薦一下嗎？

2) I'd recommend this dish to you.

我愿意向您推薦一個菜。

3) Why not try the roast pork?

為什么不試試烤豬肉？

4) It's delicious and worth a try.

它鮮美可口，值得一試。

5) Many guests give high comments on the wine.

許多賓客對這種酒贊賞備至。

6) I suggest that you have a taste of Sichuan dishes.

我建議你們嘗嘗四川菜。

7) Would you like to try MaoTai-the best Chinese spirits?

您想嘗嘗中國最好的酒——茅臺酒嗎？

8) I'm sure you'll enjoy it.

我確定您會喜歡它。

9) You can try the green crab if you don't mind.

如果您不介意的話，不妨嘗一下這種青蟹。

10) You'll regret if you don't have a taste.

如果您不嘗一下，您準會后悔的。

11) It's our chef's recommendation.

這是我們大廚的拿手菜。

12) It's the speciality of our restaurant.

這是我們餐廳的特色菜。

13) You can have a taste of this wine. You won't easily get drunk no matter how much you drink.

你可以試一下這種酒，不管喝多少它也不上頭。

14) I would suggest Californian red wine for

the beef steak.

我建議您喝加利福尼亞紅酒配牛排。

15) Sir, roast beef in“Thailand” style is very good. I suggest you order one.

先生，泰式烤牛肉很不錯，我建議您們點一個。

5. 沒有聽清麻煩重復

1) I'm sorry, but I didn't quite catch what you just said.

對不起，我沒有聽明白您剛才的話。

2) I beg your pardon?/Pardon?

對不起，請再說一遍。

3) Sorry, sir, but I don't understand what you mean.

很抱歉，先生，我沒有聽懂您的意思。

4) Pardon, madam. I am afraid I didn't follow you.

對不起，太太，我沒有聽明白。

5) What was that?

你說什么？

6) Sorry, but could you say it again?

對不起，您能再說一遍嗎？

7) Would you mind repeating, please?

請再說一遍，好嗎？

8) Could you please repeat it a little more slowly?

您能再慢點兒說一遍嗎？