職業(yè)技術(shù)英語(yǔ)口語(yǔ) 第38期:供貨商和承包商 產(chǎn)品質(zhì)保

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A product guarantee

產(chǎn)品質(zhì)保

A: Can you tell me what's included in your warranty?

A:你可以告訴我什么包括在你們的保修范圍嗎？

B: Certainly. The product has a two-year guarantee. If it breaks down during that period we offer a replacement unit completely free of charge. Our products are very reliable but we recommend you take out an extended warranty. This covers you for a further two years.

B:當(dāng)然可以。本產(chǎn)品有兩年質(zhì)保期。如果在質(zhì)保期出現(xiàn)毛病，我們換件免費(fèi)。我們產(chǎn)品的質(zhì)量非?？煽浚俏覀兘ㄗh你購(gòu)買(mǎi)延長(zhǎng)質(zhì)保。這又可以延長(zhǎng)兩年質(zhì)保。

A: I see.What does that include?

A:我明白了。延長(zhǎng)質(zhì)保包含什么？

B:It covers all parts and labour, except for normal wear and tear of course.

B:它包含所有零件和人工服務(wù)，當(dāng)然除了正常磨損和破損外。

A:What sort of response time do you guarantee?

A:你們保證那種類(lèi)型的回應(yīng)時(shí)間？

B: Our engineers are on call 24 hours a day We guarantee someone will be with you within four hours, but in practice it's often much sooner.

B:我們的工程師一天24小時(shí)在線。我們保證工作人員會(huì)在四小時(shí)之后給予回應(yīng)，但在實(shí)際中會(huì)更快。

A: Are there any exclusions?

A:沒(méi)有除外的內(nèi)容嗎？

B:Not really. It's a very comprehensive warranty. I’ll put a copy in the post to you and you can read through the small print.

B:沒(méi)有。這是一個(gè)很周詳?shù)馁|(zhì)保。我給你寄一份，你可以認(rèn)真看一下附屬細(xì)則。