職場(chǎng)英文口語(yǔ):如何表達(dá)歉意（02）

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That must have been very inconvenient for you.

這對(duì)你來(lái)說(shuō)肯定很不方便。

And then promise to fix the problem.

然后保證解決這個(gè)問(wèn)題。

Say: You have my word that we will sort this out.

比如說(shuō)：我們保證把這件事解決好。

We can do something to make up for the inconvenience.

我們可以彌補(bǔ)給您帶來(lái)的不便。

It won't happen again.

絕不會(huì)再發(fā)生。

800,000 plastic pineapples! That's totally unacceptable.

80萬(wàn)個(gè)塑料菠蘿！ 太難以讓人接受了。

I didn't even have anywhere to put them and pineapples are so much bigger than grapefruit!

我甚至沒(méi)有地方擱它們，而且菠蘿比葡萄大那么多！

It must have been very inconvenient for you. It certainly was!

這對(duì)您來(lái)說(shuō)一定很不方便。 當(dāng)然了！

When he took my order, your colleague Tom told me that Tip Top Trading was the most reliable firm in the industry!

你的同事湯姆在接受我的訂單時(shí)說(shuō)Tip Top Trading是該行業(yè)最值得信賴的公司！

You have my word that we will sort this out.

我們保證把這件事解決好。

We'll remove the pineapples and have your grapefruit sent via express delivery this afternoon.

我們將把菠蘿弄走，今天下午就通過(guò)快遞把葡萄送給你。

Good. Thank you.

很好，謝謝你。

And we could include some of our latest edition imitation oranges to make up for the inconvenience.

我們還可以送一些最新版本的仿真橘子來(lái)彌補(bǔ)給您帶來(lái)的不便。

Oh! Well, that would be nice!

好的，那太好了！

Tip top Anna! Excellent work and excellent words.

做得好，安娜！出色的工作和出色的語(yǔ)言。

They're made with revolutionary premium faux orange, laser curve definition technology...you will be the first to have them!

它們由革命性優(yōu)質(zhì)的人造橘子制成，含有激光曲線定義技術(shù)……你將是第一個(gè)擁有他們的人！

Wow, now that's good customer service!

這才是好的客戶服務(wù)！

職場(chǎng)英文口語(yǔ)