實(shí)戰(zhàn)口語(yǔ)情景對(duì)話(huà)：Bar Service 酒吧服務(wù)

Todd: So, Simon, you live in Japan and you were just in Germany. How is the service in restaurants different in Japan than it is in Germany?

托德：西蒙，現(xiàn)在你在日本生活，而之前你在德國(guó)生活過(guò)一段時(shí)間。日本餐廳和德國(guó)餐廳的服務(wù)有什么不同嗎?

Simon: Yeah, I can talk about that. Well, I might be stereo-typing here and I'll talk about maybe Japan, Germany or Europe, and then North America. Ah, I think in Germany there was definitely an emphasis on efficiency, so when I went into a pub and I said, "I wanna order a beer" and Munich is famous for beer, so there's many kinds, so I was thinking."What should I order? What should I order?" and the server said, "Well, you can't decide, I'll come back in a minute. Thank you" and then quickly off. In Japan, if I did the same thing, the emphasis would be on politeness, so the server would wait and if I said, "Mm, what should I order?" the server would patiently wait and says "Take your time. I'm here," you know. You know, "Thank you for deciding," things like that. And you know, in my home in Canada, Vancouver, you know, they would try to be cool and friendly, so everybody would be like "Hey, did you try our special? Would you like to drink our special beer today?" you know and smile, you know, and that's that, so Japan the emphasis would be on politeness. In Germany, or Europe, the emphasis would be on efficiency and in North America the emphasis would be on friendliness or being cool.

西蒙：有，我可以談一下。我可能會(huì)有些刻板印象，我會(huì)談一下日本、德國(guó)、歐洲和北美的不同。我認(rèn)為德國(guó)絕對(duì)是注重效率的國(guó)家，比如我走進(jìn)一家酒吧說(shuō)“給我來(lái)杯啤酒”，因?yàn)槟侥岷谝云【浦Q(chēng)，所以那里有許多種啤酒，那我就會(huì)想“我要點(diǎn)哪種啤酒呢?我要點(diǎn)哪種啤酒?”這時(shí)服務(wù)員就會(huì)說(shuō)，“你現(xiàn)在好像還沒(méi)有決定點(diǎn)什么，那我一會(huì)兒再過(guò)來(lái)為你點(diǎn)餐。謝謝你”，之后就會(huì)快速離開(kāi)。而日本注重的是禮貌，所以如果我做同樣的事情，服務(wù)員會(huì)等在旁邊，如果我說(shuō)，“嗯，我要點(diǎn)什么呢?”服務(wù)員會(huì)耐心地在旁等候，并說(shuō)“慢慢來(lái)，不著急。我就等在這里。”你知道，他們會(huì)說(shuō)“謝謝你的決定”這類(lèi)的事情。你知道我家在加拿大溫哥華，那里的氛圍又酷又友好，所以服務(wù)員會(huì)說(shuō)“嘿，試試我們的特色啤酒吧?今天來(lái)杯我們的特色啤酒怎么樣?”，他們會(huì)微笑著說(shuō)這種話(huà)。所以日本注重的是禮貌。而德國(guó)，或者說(shuō)歐洲注重的是效率，而北美注重的則是友好或是酷酷的感覺(jué)。

Todd: Interesting.

托德：真有意思。