我們每天都要與形形色色的人交流,不管是在家還是進入社會,在交流的過程中,我們都必須注意一些事情,才能避免紛爭。在人際交往過程中,我們既要做到不卑不亢,也要照顧與我們交流對象的情緒。今天,我們給大家分享一些在交流過程中的小技巧,希望能幫到大家。
New Words:
subconsciously adv. 潛意識地
put guard down放下警惕
softener n. 軟化劑;硬水軟化器
communicator n. 傳播者;發(fā)報機;通信員
seek out 找出;搜出;想獲得
Show your hands
亮出你的雙手
Use your hands to acknowledge the other person whether it's a wave or a handshake to help. This helps the person subconsciously put his/her guard down.
不論是揮手或握手,我們都可以用雙手來表示對對方的認可。這個行為會讓對方放下警惕。
Use softeners before questioning
提問前加點“軟化劑”
For example, instead of asking Why would you do that? you can ask What made you do that?. Or to make it even more gentle, you can ask, What about the situation you were in made you do that?
例如,比起“你為什么那樣做”我們可以說“是什么使得你那樣做”,這樣會更溫和一些?;蛘哒f“你做這些事的時候是處在什么樣的情況夏”會更好。
Create Me too moments
創(chuàng)造“我也是”的時刻
What most people don't realize is great communicators know how to seek out and create moments that get the other person thinking in their brain Oh my Gosh, me too!
很多人都沒有意識到一個成功的交流者懂得如何尋找并創(chuàng)造讓對方腦中浮現(xiàn)出這樣的想法:“哦,天吶,我也是這樣。”
This helps promote a sense of bonding and openness that creates a space for better communication.
這會讓人產(chǎn)生一種歸屬感,并敞開心扉,留給雙方更多的交流空間。
Communicate your feelings through stories
通過講故事來表達自己的感受
Practice expressing your experiences and feelings through stories. Try to be detailed. For example, don't just say you had a bad day. Share the specific details on what happened:
試著講故事來表達你的經(jīng)歷和感受,盡量詳細一些。比如,不要僅僅說你今天過得不好,而要跟對方分享一些細節(jié)。
Who was there?
都有誰?
How did you feel when it happened?
事情發(fā)生的時候你是什么感覺?
What do you think caused it?
你認為為什么會發(fā)生這件事?
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