2018商務英語初級寫作范文:為再次寄錯商品規(guī)格致
Dear Mrs.Green:
Six 48-inch Victory fans are on their way to you.I know because I saw them loaded on the truck.
By this time you must think we take special delight in mixing up your orders—two careless errors in a row.I suppose,judging from these mistakes,if we had had a fourth sweep dimension we would have sent that before getting your order right!
It’s embarrassing to inconvenience any customer,but unforgivable when that customer is so highly valued as you.Red-faced and contrite,I ask your forgiveness and offer you my personal assurance of better service in the future.
Thank you for your patience,and best personal regards.?
Sincerely,