How do you intend to fix this little problem? 你們打算怎么解決這個(gè)問題?
例句:
A:Excuse me,are you the manager?
請(qǐng)問,您是經(jīng)理嗎?
B:Yes,I am.What can I do for you?
是的,我是。有什么可以為您效勞嗎?
A:I bought this new silk scarf for my wife and when she washed it,the color faded.
我給我妻子買的這條新絲巾,一洗就褪色了。
B:Really?Let me have a look.This kind of thing doesn't usually happen.
真的嗎?讓我看一下,這種情況不是經(jīng)常發(fā)生的。
A:Yeah,it never happened to me before,but I guess there's always the first time.So,how do you intend to fix this little problem?
是的,我也從沒有碰到過,不過我想總有第一次。所以你們打算怎么處理這個(gè)問題?
B:Sir,we are happy to exchange it for you or a full refund if you'd like.
先生,如果您愿意,我們可以給您換貨或者是全額退款。
背景音樂:
Could write a book
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