快速英語情景對話大全 日常生活對話 2 費用爭議

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2. 費用爭議

A: Hello, is this the Smith residence?

A：您好，請問這是史密斯家的住宅嗎?

B: Yes it is, may I ask who is calling?

B：是的，請問您是哪一位?

A: This is your bank calling in regards to an overcharge on your credit card.

A：這里是銀行，電話通知您，您的信用卡已透支。

B: I'm sorry, there must be some mistake.

B：很抱歉, 我想一定是出了什么差錯。

A: It says here that you charged over $500 on it yesterday.

A：這里顯示,昨天您的消費超過500美元。

B: That can't be right; I have not used it in months!

B：那不可能;我已經(jīng)有幾個月沒用過它了!

A: Are you saying you did not make that charge?

A：您是說您并沒有那筆消費是嗎?

B: That's exactly what I am saying.

B：那就是我正在告知你的。

A: Looking closer, this charge was made in a different city.

A：仔細(xì)看,這筆費用是花在另一個城市。

B: I am looking for my card now and I cannot find it.

B：我現(xiàn)在正在找我的卡，但是沒找到。

A: This calls for further investigation.

A：這需要進(jìn)一步調(diào)查。

B: I assure you I did not make the purchase.

B：我向你保證我沒有這筆消費。