專業(yè)商務(wù)英語(yǔ)口語(yǔ)視頻教程(高級(jí)):12.Highlighting and Emphasizing

小編導(dǎo)語(yǔ)：該視頻主要講述了突出與強(qiáng)調(diào)，通常對(duì)于重要的事情我們會(huì)特別強(qiáng)調(diào)它，在該視頻中，通過(guò)對(duì)正式反饋與非正式反饋的討論，來(lái)練習(xí)強(qiáng)調(diào)某一事物重要的英語(yǔ)口語(yǔ)表達(dá)，接下來(lái)和小編一起來(lái)學(xué)習(xí)吧！

Informal feedback is really simple to get.

獲得非正式的反饋非常簡(jiǎn)單。

The feedback is certainly an improvement over the formal feedback.

該反饋是對(duì)正式反饋的一個(gè)改進(jìn)。

We can contrast the results from the company's formal product feedback...

我們可以從對(duì)公司產(chǎn)品的正式反饋中對(duì)比這一結(jié)果…

...with the results I found in informal conversations.

…結(jié)果我發(fā)現(xiàn)在非正式的談話中…

There is a remarkable difference in both the type and quality of feedback from these two methods.

來(lái)自這兩種形式的反饋，其形式與質(zhì)量都存在顯著差異。

Do you think it's possible for anyone to achieve this kind of result through informal customer feedback?

通過(guò)客戶的非正式反饋，你認(rèn)為有可能所有人都會(huì)達(dá)到這種效果嗎?

Frankly speaking, yes.

坦白來(lái)說(shuō),是的。

There is nothing complex about the method.

該方法并不是很復(fù)雜。

The essential point is that you have to create a space for it during meetings or conversations with clients.

關(guān)鍵在于, 在會(huì)議或與客戶交談期間，你必須為它創(chuàng)造一個(gè)空間。

Exactly!

正是如此!

Let me reiterate. It's critical to be open to hearing client feedback.

我再重申一遍，關(guān)鍵是聽(tīng)取客戶的反饋。