新視野大學英語視聽說教程第四冊 Unit 4 MODEL 1 I’ve got to talk to Mrs. Parker.

Susan: Parker Electronics Susan speaking. How may I help you?

Mrs. Jones: This is William Jones of Sea-land Limited. I’m calling from Australia. Would you please transfer me to Helen Parker, extension513?

Susan: Please hold, Mr. Jones. I’ll see if Mrs. Parker id available to take your call…I’m sorry, Mrs. Parker is out of the office. Can anyone else assist you?

Mrs. Jones: No. I’ve got to talk to Mrs. Parker. It’s urgent. When will she be back?

Susan: I’m afraid she is out for the whole day. May I take a message?

Mrs. Jones: Tell her I must talk to her right away. Your last shipment was damaged.

Susan: Oh, what a pity. Is there a particular time you want her to call you?

Mrs. Jones: She can get in touch with me any time tomorrow at 613-2775-2940.

Susan: Let me repeat that back: Mr. Jones of Sea-land, 613-2775-2940; call as soon as possible regarding the damaged cargo. You can be reached all day tomorrow.

Mrs. Jones: The sooner the better. Those missing parts are holding up our production.

Susan: I’ll give her the message, Mr. Jones. She’ll get back to you as soon as she can.

Mrs. Jones: Thank you. Good-bye.