外貿(mào)英語(yǔ)話題王4-1-5：退貨

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A:汽車(chē)上的外漆都退色了。

B: We have looked into the matter and found it was due to a che-mical imbalance in the paint used in spraying the vehicles.

B:這事我們已經(jīng)調(diào)查了，發(fā)現(xiàn)噴這批車(chē)使用的油 漆成分比例不當(dāng)。

A: l'II return the goods to you.postage and packing forward.

A：我把貨退給你們，郵費(fèi)包裝費(fèi)到付。

B: Actually we are taking these models out of production and calling in all those that we have supplied.

B：事實(shí)上，我們已不生產(chǎn)這一型號(hào)的車(chē)了，以前 供應(yīng)的車(chē)也要收回來(lái)。

A: That's fine. When do you think we can get the replacements?

A：那很好。你認(rèn)為什么時(shí)候換貨能到?

B: We have contacted our own suppliers and they said the repla- cements are on their way to us by express train. You should receive them within a week.

B：我們和供貨商聯(lián)系過(guò)了，他們說(shuō)換貨用直達(dá)火車(chē)。

A: This is our initial order with which you and we are far from sati-sfied.

A:這是我們首次向你們訂貨，結(jié)果很不令人滿意。

B:I apologize for the inconvenience and please permit me to potnt out that this kind of fault rarely occurs in our factory. This is the first time,and I promise.it'll also be the last time. Please trust us.

B:給您帶來(lái)了不便，我深表歉意。請(qǐng)?jiān)试S我指出 一點(diǎn)，我們的車(chē)很少出 這類(lèi)問(wèn)題。這是第一次，我保證也是最后一次。請(qǐng)相信我們。