購(gòu)物英語口語掌中寶 Unit12: 處理退貨的事
處理退貨的事
C= Customer S= Salesperson
The customer has just picked out a shirt and a pair of pants and the salesperson is gift-wrapping them for him.
顧客只挑了一件襯衫和一條褲子，接著店員把它們包起來給他。
C: What is your policy on returns?
顧客：你們?cè)趺刺幚硗素浀氖拢?/p>
S:If you bring them back with your receipt within seven days, you'll get a full refund. Also, if you need alterations to the pants, just bring them in and we'll do them for free.
店員：如果您在7日之內(nèi)攜帶收據(jù)退貨，就可全額退款。此外，如果您需修改褲子，就把它們帶來，我們會(huì)免費(fèi)服務(wù)。
C: Sounds good.
顧客：聽起來不錯(cuò)。
S: That'll be $70, please. Will you be paying by cash or charge?
店員：一共70美元，您要付現(xiàn)金還是刷卡呢？
C: Charge. Here's my card.
顧客：刷卡，這是我的卡。
S: Okay, sir, here you are. Thank you very much.
店員：好了，先生，請(qǐng)收回去。非常謝謝您。
C: Thank you.
顧客：謝謝。
單詞學(xué)習(xí)筆記
1．pick out... 挑選……
例：Tracy went to the department store to pick out some gifts for her friends.
（特蕾西到百貨公司為她朋友挑選一些禮物。）
2．bring sth back 帶回某物
= bring back sth
例：Mr. Wilson made a business trip to. Europe and brought back some souvenirs for his children.
（威爾森先生到歐洲出差，并為他的孩子帶回一些紀(jì)念品。）
3．receipt n．收據(jù)
4．refund n．退款
5．a(chǎn)lteration n. 修改；改變
alter vt. 修改（衣服，房屋等）；改變（形狀，外貌等）
make an alteration to sth 修改／變更某物
例：Because of his spy's report, the general made several alterations to his battle plan.
（由于情報(bào)人員的報(bào)告，那位將軍把作戰(zhàn)計(jì)劃做了幾項(xiàng)修正。）
Your skirt should be altered; it's too long.
（你的裙子應(yīng)該改一改，它太長(zhǎng)了。）
6．本文：
Sounds good 聽來不錯(cuò)。
= It sounds good.
7．cash n．現(xiàn)金 & vt. 兌現(xiàn)，兌付（支票等）
cash in on... 利用……
= make use of...
例：I hate people who cash in on others' sympathy.
（我痛恨那些利用他人同情心的人。）
8．本文：
... paying by cash or charge? ……現(xiàn)還是刷卡？
= ... paying by cash or by charge?
charge n. 刷卡
