英語口語情景短對話49-2：產品的包裝問題(MP3)
Something is wrong with your product.
你們的產品有些問題。
I'm sorry to hear that. It's hard to believe. What is the problem? We'll send a representative to check the cause. Please explain to him what the trouble is.
對這件事我很抱歉，真難以置信。問題是什么呢?我們會派一位代表去檢查一下原因。請向他說明問題的所在。
AII right, but there seems to be a problem with the packing. The packing seems to be too crude.
好的，不過好像是包裝上有問題。包裝看上去太粗糙了。
Is that so? Please accept our apologies for this problem.
是這樣嗎?如果是這個問題，請接受我們的道歉。
representative n.代表，代理人 a.(of)有代表性的
apology n.道歉，認錯，愧悔
