北師大版高中英語模塊8--Unit 23 workshop5

[00:00.00]Speaking: [00:02.01]Exercise 1 Listen to the telephone conversation [00:05.74]between the manager of Fitness Products [00:07.86]and the customer.Answer these questions: [00:13.77]Good morning. Fitness Products Ltd. [00:15.71]Can I help you? [00:17.06]Good morning.My name's Jeffreys,Andrew Jeffreys [00:20.34]I'd like to speak to the customer [00:21.61]service manager, please. [00:23.18]My name's Angela Downton [00:24.84]and I am the customer service manager. [00:27.11]How can I help you, Mr Jeffreys? [00:28.99]Well, I wrote a letter to you three weeks ago [00:31.61]about one of your exercise bikes [00:33.42]and I still haven't had a reply. [00:35.60]Mm, I'm very sorry about that Mr Jeffreys. [00:39.56]I don't, erm, seem to have you letter here. [00:42.52]Could you, er, [00:43.79]explain the problem a little,please? [00:45.66]Well, first of all your TV advertising [00:47.63]is rather misleading. [00:49.53]Even though I used your bike for a month, [00:51.28]I didn't lose any weight at all. [00:51.28]

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