外貿(mào)英語一點通第218期:酒店入住之投訴

[00:00.06]Complaint 投訴 [00:00.36]Good morning, sir. What can I do for you? 早上好，先生。有什么能為您效勞的嗎？ [00:03.56]I'm Brown. I'm in Room 608. Can you change the room for me? It's too noisy. 我叫布朗，住在608房間。能給我換個房間嗎？這兒太吵了。 [00:08.36]I were woken up several times by the noise the baggage elevator made, it was too much for me. 我被運送行李的電梯發(fā)出的嘈雜聲弄醒了好幾次，簡直受不了了。 [00:13.24]I'm awfully sorry, sir. I do apologize. Room 608 is at the end of the corridor. 非常抱歉，先生，我向您道歉。608房間在走廊的盡頭， [00:18.16]It's possible that the noise is heard early in the morning when all is quiet. 早上四周安靜的時候很有可能聽到噪音。 [00:22.40]Anyhow, I'd like to change my room. 無論如何，我想換個房間。 [00:24.35]No problem, sir. We'll manage it, but we don't have any spare room today. Could you wait till tomorrow? 沒問題，先生。我們會盡力辦到，但是今天沒有空房間了，您能等到明天嗎？ [00:29.46]The American Education Delegation will be leaving tomorrow morning. There'll be some rooms for you to choose from. 美國教育代表團明早退房，然后您就可以選房間了。 [00:35.35]All right. I hope I'll be able to enjoy my stay in a quiet suite tomorrow evening and have a sound sleep. 好吧，我希望明天晚上能待在一套安靜的房間里睡個好覺。 [00:40.20]Be sure. I'll make a note of that. Everything will be taken care of. 一定，我會記下來盡快為您調(diào)整的。 [00:44.18]And if there is anything more you need, please let us know. 如果還有別的需要，請告訴我們。

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