This is quite unusual.please be assured that we will look into the matter.
這是很少見的。請您放心,我們一定會把這件事情查清楚。
We are trying to find the cause.could you wait a little longer,please?
我們正在查找原因,請您再等一會好嗎?
We will look into it and back to you right away.
我們調查之后,會馬上給您答復。
語句解析:
look into 基本意思是“朝…里面看”這里指的是“深入的檢查;研究;調查”。
情景再現(xiàn):
Would you send the computer in? We will have it checked first. Then we'll see what can I do foryou.
你能否把電腦送來我們檢查一下,然后我們再看怎么幫您。