導(dǎo)購(gòu)英語(yǔ)口語(yǔ) 197期:退換服務(wù)(1)
Conversation 1
A: Hello, Pauline's Furniture Store, Faye speaking. How may I help you?
A：您好，寶林家具行，我是費(fèi)伊。有什么可以為您效勞的嗎？
B: Hello, I ordered a dining table last week. The order arrived today, but there are severalscratches on the surface of the table. I would like to exchange it.
B：你好，我上星期訂購(gòu)了一張餐桌。今天已經(jīng)送到了，但桌面上有些劃痕。我想換貨。
A: I'm terribly sorry about that. We could take it back and deliver a new one to you early nextweek. Would that suit you?
A：我對(duì)此感到非常抱歉。我們可以收回該產(chǎn)品，并在下星期初送一張新的給您。這對(duì)您來說方便嗎？
B: Well, I'm hosting a dinner party this weekend. Couldn't you make it any sooner?
B：這個(gè)嘛，我這個(gè)周末要舉辦一場(chǎng)晚宴?？煞癜才旁缫稽c(diǎn)。
A: If you'll hold, I'll just check with the delivery department.
A：請(qǐng)稍后，容我向送貨部查詢一下。
B: OK, thank you.
B：好的，謝謝你。
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