商務(wù)口語天天說 第183期:怎樣詢問客戶的印象

[00:00.59]What's your general impression, may I ask? 不知道您總體印象如何? [00:04.46]What's your general impression, may I ask? 不知道您總體印象如何? [00:07.55]Very impressive, indeed, especially the speed of your NW Model. 確實很好，尤其是你們的MV型機(jī)器的速度。 [00:14.29]That's our latest development. A product with high performance. We put it on the market just two months ago. 那是我們新開發(fā)的產(chǎn)品，性能很好。兩個月前剛投放市場。 [00:23.38]The machine gives you an edge over your competitors, I guess. 和你們的競爭對手相比，我想這機(jī)器可以讓你們多占一個優(yōu)勢。 [00:28.30]The machine gives you an edge over your competitors, I guess. 和你們的競爭對手相比，我想這機(jī)器可以讓你們多占一個優(yōu)勢。 [00:32.18]Certainly. No one can match us as far as speed is concerned. 當(dāng)然。就速度而言，目前沒有那個廠家能和我們相比。 [00:37.44]Could you give me some brochures for that machine? And the price if possible. 能給我一些那種機(jī)器配套的小冊子嗎?如有可能，還有價格。 [00:43.00]Right. Here is our sales catalog and literature. 好的。這是我們的銷售目錄和說明書。

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第一句：What's your general impression, may Iask?

不知道您總體印象如何?

A: What's your general impression, may I ask?

不知道您總體印象如何?

B: Very impressive, indeed, especially the speed ofyour NW Model.

確實很好，尤其是你們的MV型機(jī)器的速度。

A: That's our latest development. A product withhigh performance. We put it on the market just two months ago.

那是我們新開發(fā)的產(chǎn)品，性能很好。兩個月前剛投放市場。

第二句：The machine gives you an edge over your competitors, I guess.

和你們的競爭對手相比，我想這機(jī)器可以讓你們多占一個優(yōu)勢。

A: The machine gives you an edge over your competitors, I guess.

和你們的競爭對手相比，我想這機(jī)器可以讓你們多占一個優(yōu)勢。

B: Certainly. No one can match us as far as speed is concerned.

當(dāng)然。就速度而言，目前沒有那個廠家能和我們相比。

A: Could you give me some brochures for that machine? And the price if possible.

能給我一些那種機(jī)器配套的小冊子嗎?如有可能，還有價格。

B: Right. Here is our sales catalog and literature.

好的。這是我們的銷售目錄和說明書。

其他表達(dá)法：

I have a deep impression on your production line.

我對你們的生產(chǎn)線印象深刻。

介紹情況應(yīng)面向全體，避免冷落另一些客人。對方提出的問題，應(yīng)區(qū)別情況慎做簡明答復(fù)，不要不懂裝懂，不要輕易表態(tài)，更不要隨意許諾給客人禮品、產(chǎn)品、資料等，注意內(nèi)外有別，遵守保密規(guī)定。