https://online2.tingclass.net/lesson/shi0529/0008/8497/3987S.mp3
https://image.tingclass.net/statics/js/2012
1--House keeping. May I help you?
2--Yes. I sent a sweater to the laundry but it's come back badly shrunk.
1--We're very sorry, madam. I'll send someone immediately.
3--Housekeeping. May I come in?
2--Yes. Look at this sweater. It's ruined.
3--Could you buy a replacement in your home country and send us the receipt? We will send you a bank draft for the amount.
2--Sound reasonable.
3--Could you fill out this form with your name and forwarding address? We are very sorry for the inconvenience.
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注解:
1.shrunk縮水
2.immediately立刻
3.replacement替代品
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譯文:
1--客房管理部,需要我效勞嗎?
2--是的。我有一件毛衣拿去送洗,但是送回后嚴(yán)重縮水了。
1--女士,非常抱歉。我立刻派人過(guò)去。
3--客房管理部,我可以進(jìn)來(lái)嗎?
2--可以,看看這件毛衣,報(bào)銷(xiāo)了。
3--您可以在您的家鄉(xiāng)買(mǎi)到代替品,并把收據(jù)寄給我們嗎?我們會(huì)用銀行匯票把錢(qián)寄給您。
2--聽(tīng)起來(lái)很合理。
3--請(qǐng)?jiān)诒砀裆咸顚?xiě)您的姓名和郵寄地址好嗎?抱歉給您帶來(lái)不便。