聽力每日練習 listen 3978 I'm missing a sweater

 
2--Yes,I'm missing a sweater. I sent it in the laundry yesterday, but my laundry was returned without it.
 
1--May I have your room number,please?
 
2--505.
 
1--505. Let me check it out. Just a moment,please.I'm sorry. You're right. We have found  your sweater.We made a n mistake delivering the laundry. We'll send it up to your room at once.we're very sorry for the inconvenience
 
2--That's all right
 
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注解：
 
1.sweater毛衣
2.delivering遞送  
3.inconvenience不便
 
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譯文：
 
1--客房部，我能幫您什么忙嗎?
2--是的，我丟了一件毛衣。昨天我送洗的衣服中有一件毛衣，但是送回的衣服中卻沒有了那件毛衣。
1--請問您的房間號碼?
2--505.
1--505。讓我查一下，請稍等。對不起。您是對的。我們找到您的毛衣了，是我們把它送錯了房間，我們馬上把毛衣送到您房間。對不起，我們給您帶來了不便。
2--沒關系。