1-- Hello, what can I do for you?
2-- Hello. I'm sorry to tell you that I've lost my credit card this morning. I want to report the loss and replace a card.
1-- Don't worry. I will help you soon. Please fill in this form first. And write down your name, your account number and the amount in your card please.
2-- Done!
1-- OK. May I see your ID card? (Steven passed his ID card.) Please wait for a moment. Let me go and check the account. (A few minutes later.) We have locked your card. You can come here to renew the account and get a new card a week later. Your money will not be lost.
2-- Thank goodness.
1-- Please pay 10 yuan,the handling charge.
2-- OK! Thank you very much. See you a week later.
1-- See you!
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注解:
1.credit card信用卡
2.replace代替
3.account賬戶
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譯文:
1--您好,請問您要辦理什么業(yè)務(wù)?
2--你好。我很抱歉地告訴你,今天早上我把信用卡弄丟了。我想掛失并且補辦張卡。
1--不要擔心,我馬上幫你辦理。請您先把這張表填一下。在表上寫上您的名字、賬戶號還有卡上金額。
2--填好了。
1--好的。請出示下您的身份證。(史蒂文把身份證遞過去。)請等一下。我?guī)湍ゲ橐?查。(幾分鐘過去了。)您的卡已經(jīng)被鎖定了。一周以后你可以來這里辦理解掛手續(xù),并領(lǐng)新卡。您的錢不會丟的。
2--謝天謝地。
1--請付10元掛失手續(xù)費。
2--好的。非常感謝。一周后見!
1--再見!