聽力每日練習(xí) listen 543 Complaining?about?a?Tour

2--I'm sorry you have a complaint.

1--I actually have a few complaints.

2--Please tell me what went wrong.

1--We were stuck in traffic for an hour.

2--Well, that's out of our control.

1--The bus had no air conditioning.

2--It was 60 degrees out yesterday though.

1--I want a full refund.

2--I can't give you a full refund since you enjoyed part of the tour.

1--How about a partial refund then?

2--I will give you a partial refund for the unsatisfactory tour.

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注解：
 
1.complaint投訴
2.control控制
3.unsatisfactory不令人滿意的

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譯文：

1--我想要投訴我昨天乘坐的全天巴士之旅。

2--很抱歉沒讓您滿意。

1--我確實(shí)有一些抱怨。

2--請(qǐng)告訴我怎么了。

1--我們被堵了一個(gè)小時(shí)。

2--好吧，那不是我們能控制的。

1--巴士上沒有空調(diào)。

2--盡管昨天室外的溫度是60度。

1--我想要全額退款。

2--我不能給你全額退款因?yàn)槟阆硎芰瞬糠钟^光。

1--那部分退款呢？

2--我將為不愉快的觀光給您部分退款。