接待新客戶

背景說明
Paul是XYZ銀行的客戶服務經理，這是他在接受新客戶開戶時，必須詢問的標準問題，以下省略客戶回答的部分。
Hi, my name is Paul, and I am your customer relations manager.
嗨，我的名字是保羅，我是您的客戶關系經理。
Here's my business card, and you can reach me by calling my direct line.
這是我的名片，您可以撥打我的專線找到我。
What is your name?
您尊姓大名？
Where are you from?
您住哪兒？
Who referred you to our company?
誰介紹您到我們公司的？
What are your needs?
您的需求是什么？
Let me briefly explain the product features to you.
讓我給您簡要說明產品的特色。
Please fill out the following forms.
請您填一下這些資料。
What is your mailing address?
您的郵件地址是什么？
Is that your home or office address?
那是您的住宅或公司地址嗎？
Do you want to receive a monthly statement through the mail?
您想收到每個月的對賬單嗎？
Do you want to receive information about our bank's new products and promotions through the mail?
您想收到關于我們銀行的新產品及推銷活動的信息嗎？
What are your home telephone number and mobile phone number?
您的家庭電話及手機號碼是多少？
What are your office telephone number and fax number?
您的公司電話及傳真號碼是多少？
What is your e-mail address?
您的電子信箱地址是什么？
What is your marital status?
您的婚姻狀況？
What is your spouse's name?
您的配偶姓名？
What is your highest level of education?
您的最高學歷？
Where do you work?
您在哪兒高就？
What is your personal annual income?
您個人的年薪是多少？
Please sign here.
請在這里簽名。
I have successfully opened and activated your personal account.
我已經成功為您開戶并激活您的個人賬戶。
For future account and transaction inquiries, you can contact our 24-hour call center at 95588, or call me directly for investment consultation.
未來的帳戶及交易需求，請致電我們的24小時電話服務中心95588，有關投資咨詢的問題可以直接撥打我們的電話。
Thank you again for opening an account at XYZ Bank.
再次謝謝您在XYZ銀行開戶。
I hope you will enjoy your banking experience with us. Have a nice day!
我希望您對我們銀行的服務滿意。祝您有美好的一天！
注：名片是business card，或是簡稱card，但不能講成name card。所謂name card是指名字牌，例如去參加說明會，主辦單位提供讓你掛在胸前的胸牌，以便讓別人知道你是誰。