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《考研英語(yǔ)閱讀理解100篇 基礎(chǔ)版》第3章 信息技術(shù)類 Unit 43

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2019年01月12日

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DOTCOMS may be moribund,but inside companies,the Internet is still finding cost-saving new uses.“B2E—business-to-employee—didn’t have a crash,” says Bipin Patel,in charge of developing the potential of the corporate intranet at the Ford Motor Company.“It's still growing.” 
Ford has gone further than most companies to get its employees online: it offered its American employees personal computers,and 90% of them accepted.Ford hopes that the free PCs will save its own and its employees’ time by moving services online.General Motors,F(xiàn)ord's great rival,considered a similar scheme but found that most employees willing to use PCs already had them.It is helping staff to pay for high-bandwidth connections instead. 
At Ford,the human-resources department has pioneered a scheme to provide up-to-the-minute information to employees about pay and benefits.In the past,employees sometimes found that it took weeks to get a copy of the pay information they needed to do their tax returns,and the department's staff spent mind-numbing hours answering the same questions from hundreds of different employees.Now employees can look at a password-protected site that displays their payslips over the previous 18 months.They can see all deductions,and the hours they worked.All this information was on the human-resources database: displaying it to employees has saved staff time. 
“People want more and more of this self-service information,which they can manage themselves,” observes Mr Patel.“There is no such thing as information overload here,because it's their information.” Even training seems to work better online: Ford employees can now download a range of courses,including one on“Listening and Handling Tough Situations”,all designed for digestion in 10- or 15-minute gobbets.The company claims to have cut training costs by $2m during the past six months,as fewer people leave their desks to learn. 
The company also uses its intranet to communicate with its staff around the world.Jacques Nasser,F(xiàn)ord's boss,sends out“Let's chat” notes once a week.In fact,Mr Nasser does most of the chatting.He gets hundreds of e-mails in reply,but the communication is basically a one-way flow.The company also runs chatrooms,in which employees can question various inhouse experts and outside analysts live on the corporate intranet. 
In time,thinks Mr Patel,communications technology will reshape corporate behaviour.It will encourage collaboration and team-working.Already,the Internet is causing disintermediation within companies,he argues,just as it did in e-commerce: the human-resources department does much less administration once the benefits system is more self-service,but rather more advising and consulting. One day,working in human resources might even be fun. 
注(1):本文選自Economist; 
注(2):本文習(xí)題命題模仿對(duì)象:2004年真題Text 1。(其中個(gè)別題目順序做了部分調(diào)整。) 
1.How does the author introduce his topic? 
A) Posing a contrast. 
B) Justifying an assumption. 
C) Explaining a phenomenon. 
D) Making a comparison. 
2.Why did Ford and GM intend to provide their employees with PCs? 
A) PCs can help them save a lot. 
B) B2E is a growing thing. 
C) The employees prefer to use PCs. 
D) Proving PCs is a way of competition. 
3.Which of the following is NOT the advantage of Internet? 
A) It can save time. 
B) It can save cost. 
C) It encourages collaboration and team-working. 
D) It makes human-resources department an easy job. 
4.The expression“a one-way flow”(Line 3,Paragraph 5)most probably means ______. 
A) not encouraging open answers 
B) only one side asking questions 
C) only yes or no questions 
D) the topics lacking variety 
5.Which of the following is TRUE according to the text? 
A) The Internet can help DOTCOMS come back to life. 
B) The courses downloaded are practical,but time-consuming. 
C) The Internet makes the work of human-resources department more direct and interesting. 
D) The employees can manage all the information by themselves. 

網(wǎng)絡(luò)公司(DOTCOMS)也許即將滅亡,但是在公司內(nèi)部,互聯(lián)網(wǎng)仍然是節(jié)省成本的新辦法。“B2E(企業(yè)對(duì)職員)并沒(méi)有失敗。”福特汽車公司負(fù)責(zé)開發(fā)企業(yè)內(nèi)部網(wǎng)潛力的拜平·帕特爾說(shuō),“相反,它仍然在發(fā)展。” 
在員工上網(wǎng)工程建設(shè)方面,福特比多數(shù)公司做得都要多:它給每個(gè)美國(guó)員工提供個(gè)人電腦,而90%的員工都接受了。福特把一些服務(wù)性信息放到網(wǎng)上,意在節(jié)省公司及其員工的時(shí)間。福特公司的主要競(jìng)爭(zhēng)對(duì)手通用汽車公司也已考慮實(shí)施相似的計(jì)劃,但發(fā)現(xiàn)多數(shù)愿意使用個(gè)人電腦的員工已經(jīng)有了電腦。因此,它正在幫助職員支付高速寬帶連接費(fèi)用。 
在福特公司,人力資源部新制定了一項(xiàng)計(jì)劃,為員工提供有關(guān)薪水和津貼的最新信息。在過(guò)去,員工有時(shí)發(fā)現(xiàn),他們要等上好幾個(gè)星期才能得到一張用于納稅的薪水信息的復(fù)印件,而人力資源部的職員卻不得不暈頭暈?zāi)X地花好幾個(gè)小時(shí)來(lái)回答幾百個(gè)不同員工提出的同一個(gè)問(wèn)題?,F(xiàn)在,職員們可以在密碼保護(hù)的網(wǎng)站上查看他們過(guò)去18個(gè)月的工資單。他們可查看所有的扣除額和工作時(shí)間等信息。所有這些信息都放在人力資源部的數(shù)據(jù)庫(kù)里:公布這些信息節(jié)省了員工的時(shí)間。 
“人們?cè)絹?lái)越多地需要這類自助信息,這些信息能夠幫助他們進(jìn)行自我管理,”帕特爾先生說(shuō),“這里根本沒(méi)有所謂的信息超載一說(shuō),因?yàn)檫@是他們需要的信息。”在線培訓(xùn)的效果甚至更好:現(xiàn)在,福特的員工可以從網(wǎng)上下載系列課程,其中包括一個(gè)有關(guān)“傾聽和處理棘手情況”的課程。所有這些課程的設(shè)計(jì)保證學(xué)員能在10至15分鐘內(nèi)消化理解。公司聲稱,在過(guò)去的半年里,培訓(xùn)費(fèi)用減少了200萬(wàn)美元,因?yàn)閹缀鯖](méi)有人丟下他們的工作去學(xué)習(xí)。 
公司還用公司的內(nèi)部網(wǎng)與世界各地的員工進(jìn)行通信聯(lián)絡(luò)。福特公司的老板雅克·納賽爾每周發(fā)一個(gè)“讓我們聊天”的帖子。實(shí)際上,多數(shù)情況都是納賽爾先生在聊天。他收到回復(fù)的電子郵件有幾百封,但交流基本上是單向的。福特公司還經(jīng)營(yíng)聊天室。員工們可在聊天室向在線做客的公司內(nèi)部專家和公司外的分析人員提各種各樣的問(wèn)題。 
帕特爾認(rèn)為,通信技術(shù)最終將再造公司的行為方式。它將鼓勵(lì)合作和團(tuán)隊(duì)精神。他論述說(shuō),正如電子商務(wù)中發(fā)生的脫媒現(xiàn)象一樣—— 一旦津貼制度變得更加自助化,人力資源部所做的行政管理方面的工作會(huì)少得多,他們更多的是提供建議和咨詢——互聯(lián)網(wǎng)也正在導(dǎo)致公司之間的脫媒(非中介化)現(xiàn)象??傆幸惶?,人力資源部的工作甚至?xí)錆M樂(lè)趣。 
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