銀行英語(yǔ)情景口語(yǔ)對(duì)話60主題05 存折/銀行卡掛失情景對(duì)話一

　　A:Hello, is this the right window for reporting losses? Unfortunately, I lost my Bank Book this morning. I'm so forgetful; I had it on the bus when I was checking my bag. I must have put it down on the seat and never picked it up again!

　　你好，這是掛失窗口嗎?真倒霉今天早上丟了存折。我真健忘，我在公共汽車上檢查我的包時(shí)它還在。我一定是把它放在座位上，再?zèng)]拿起來!

　　must have put it down on the seat and never picked it up again!

　　沒關(guān)系，女士，請(qǐng)鎮(zhèn)定些。

　　B:It's OK Madam, calm down.

　　如何辦理掛失的手續(xù)呢?我還能用我的賬戶吧，是不是?

　　A:What's the procedure for this? I can still use my account, can't I?

　　我需要您做的是，告訴我賬戶持有人的名字、賬號(hào)、存款金頦和您的密碼。我還要看看您的證件。

　　B:What I need you to do is tell me the account holder's name,the account number, the amount deposited and your PIN number, please. I need to see your ID, too.