酒店英語900句 1-1 客房預(yù)訂 Making a Reservation

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The Front Office Department

Unit One Making The Reservation

1. 單詞

advance reservation 預(yù)訂

available可用的

bath 浴缸

booking 預(yù)訂

cancelation取消

company 公司

date 日期

double room 雙人床

fully 滿的

hold 保持

in the name of　以...的名義

intend 計劃，打算

king size 特大號(大床)

Presidential Suite 總統(tǒng)套房

record 記錄

reserve 預(yù)訂

room reservation 客房預(yù)訂部

shower 淋浴

single room 單人間

standard 標(biāo)準(zhǔn)房

suite 套房

superior 高級間

twin 兩張單人床的雙人房

wait 等候

2. Simple Conversations對話：

對話1：

Good morning, room reservation. May I help you，sir?

客房預(yù)訂部，您早，能為您效勞嗎?

Yes, I’d like to reserve a room.

我想訂一個房間

Thank you, sir. What date would that be?

謝謝您，要訂在什么時候?

For one month, from Nov1st to 30th.

從11月1日至30日，總共一個月。

What kind of room would you prefer?

您喜歡什么樣的房間?

A double, I’ll be accompanied by my wife.

一間雙人床的房間，我太太要陪我來。

Could you hold the line, please? I’ll check our room available. Thank you for waiting, I’m afraid we have no double rooms, but we do have some twin rooms at HK1000 and HK1500 available.

請別掛斷好嗎?我要查查是否有房間可訂。讓您我等了，我們恐怕沒有雙人床的房間，但是我們還有一些價位在1000元和1500元港幣的兩張單人床的房間。

The one at HK1500 sounds fine.

1500元的那種聽起來挺不錯。

Certainly, sir. May I know the name of your and your wife?

好的，能告訴我您和您夫人的貴姓嗎?

Mr. and Mrs. Vernon Williams.

華儂 威廉斯夫婦。

Thank you. May I have your telephone number, please?

謝謝，能告訴我您的電話號碼嗎?

Yes, it’s 585-4300. I am wok in IBM America Corporation.

好的，5854300，我在美國IBM公司工作。

We do offer special rates for your company, sir. For a twin room there is a 10% discount. Shall we change this to your directly?.

本店提供給貴公司，雙人房打九折。是由您現(xiàn)付嗎?

To my company, please.

請向我們公司收費。

Which department should the bill be made out to?

這份帳單應(yīng)該送到哪個部門?

To the Accounting Department, please.

請寄到會計部。

Thank you very much, if you have any further inquiries, please don’t hesitate to contact me.

謝謝，如果您想進一步詢問的話，請不要猶豫盡管跟我聯(lián)絡(luò)。