世界500強(qiáng)員工必用英文e-mail大全第三章 Unit 8-11 請(qǐng)求退費(fèi)

11. 請(qǐng)求退費(fèi)

請(qǐng)求退費(fèi)英文郵件范文1

Dear Sir or Madam:

The Super Mincer FD3001 I purchased from you on May 15, 2011 turned out to be quite a disappointment. While it looked the same as the one I saw in your commercial, it did not perform in the same way.

Following the instructions, I placed an onion in its proper position and pushed down on the mincer, which immediately bent out of shape. I experienced the same problem when I attempted to dice a carrot.

Therefore, I am returning the Super Mincer FD3001 to you and ask that you issue me a full refund. I am not interested in receiving a replacement.

Yours sincerely,

Linda Smith

尊敬的先生/女士：

我于2011年5月15日從你處購(gòu)買(mǎi)了一臺(tái)型號(hào)為FD3001的超級(jí)料理機(jī)，結(jié)果令人非常沮喪。其外觀和廣告上一樣，但是功能卻大相徑庭。

按照說(shuō)明書(shū)上的指示，我將一個(gè)洋蔥放在正確的位置，按下攪拌鍵后，機(jī)器立刻變形了。當(dāng)我嘗試著攪碎胡蘿卜時(shí)，發(fā)生了同樣的故障。

因此，我將這臺(tái)型號(hào)為FD3001的超級(jí)料理機(jī)退還給你們，并且要求你們?nèi)~退款。我對(duì)更換貨品不感興趣。

琳達(dá)•史密斯

敬上

請(qǐng)求退費(fèi)英文郵件范文2

Dear Ms. Smith,

We acknowledge your letter of March 30, 2011, and feel sorry for the inconvenience you experienced. When we receive the mincer you returned, we will refund you the sum you paid for it.

We express our sincere apology again.

Yours sincerely,

BBC Company

尊敬的史密斯女士：

您2011年3月30日來(lái)函收悉，我們?yōu)榻o您帶來(lái)的不便表示抱歉。我們收到退回的料理機(jī)后就會(huì)給您辦理全額退款。

再次表達(dá)我們最誠(chéng)摯的歉意。

BBC公司

敬上

請(qǐng)求退費(fèi)英文郵件范文3

Dear Ms. Smith,

Having received the mincer you returned to us on April 5, 2011, we are enclosing our check to you in the amount of $ 58.

Thank you for taking such care in the packing of the returned mincer. We are sorry for the incident, but hope that you will continue to allow us to serve you in the future.

Yours sincerely,

BBC Company

尊敬的史密斯女士：

你寄送的料理機(jī)已于2011年4月5日收到，附件請(qǐng)查收$58支票一張。

感謝您仔細(xì)地包裝料理機(jī)。我們對(duì)此事件表示道歉，但是希望您繼續(xù)讓我們?yōu)槟?wù)。

BBC公司

敬上