1, Hello, this is Tom.
2, This is him.
3, Who's that speaking, please.
4, Hanging on a moment please, I'll see if he is in.
5, Can I take a message?
6, Hold on please.
7, I'm afraid you've got the wrong number.
8, Nobody here by that name.
9, Sorry, I think you have the wrong number.
10, Jane, there is a phone call for you.
11, I'm sorry, it took so long.