https://online1.tingclass.net/lesson/shi0529/0000/704/1_32.mp3
https://image.tingclass.net/statics/js/2012
M: Good afternoon, Miss. What can I do for you?
W: Could you tell me my account balance? My account number is...
M: Just a moment, please. Your name?
W: Emily Smith.
M: Here is your balance.
W: Thank you. I want to make a withdrawal of 150 dollars.
M: Here you go, Miss.
W: Thank you.