英語四級聽力真題對備考四級的重要性不言而喻，聽力在四級考試中的占比不小，同學(xué)們還需努力，盡量少丟分。以下是小編整理的關(guān)于2020年9月英語四級聽力真題(含音頻) 新聞報(bào)道(2)的資料，希望對備考四級的同學(xué)們有所幫助！
Staff at a suburban supermarket in Melbourne say they feel unsafe at work after security guards were removed. This came after a series of physical attacks and verbal abuse by customers. More than 50 workers at the store have signed a letter calling for a permanent security guard following a series of incidents, including a customer threatening to attack a supervisor with a knife. "A security worker had guarded the store each night from 7pm until 12am, but that had stopped suddenly on Monday,” employees said. One worker said an angry customer had thrown a chicken at his head after complaining about how long she had waited to be served. Another worker said the lack of protection at the store made her feel uncomfortable at work. However, the spokesman of the supermarket said the store had taken strong action in response to incidents, "We have found very few instances of bad customer behavior at our store in the past year. In the rare cases we have seen bad behavior, we have taken strong action in response, including banning a customer from the store."
墨爾本郊區(qū)一家超市的工作人員稱，保安被撤走后，他們工作便沒有了安全感。在此之前，該店已經(jīng)發(fā)生多起店員遭到顧客身體攻擊或言語辱罵的事件。繼一系列事件，包括一名顧客甚至揚(yáng)言要持刀襲擊該超市某主管之后，逾50名該店員工簽署請?jiān)感?，呼吁超市方面常聘保安。“原來有一名保安，每天從下?點(diǎn)開始值班一直到凌晨12點(diǎn)，周一突然就停了，”員工們說。一名員工說，曾經(jīng)有一名顧客抱怨自己等了太長時(shí)間才得到服務(wù)，隨后，憤怒的她直接朝他的頭扔了一塊雞肉。另一名工作人員也表示，商店缺乏保護(hù)之后，上班期間她感覺很不安。不過，該超市的發(fā)言人表示，該店已對此類事件采取了強(qiáng)有力的應(yīng)對措施，“過去一年，我們店出現(xiàn)的顧客不良行為案例其實(shí)是很少的。只有極少數(shù)的情況顧客才會出現(xiàn)不良行為，我們已經(jīng)采取了強(qiáng)有力的應(yīng)對行動，包括謝絕個(gè)別顧客來店消費(fèi)等。”
Questions three and four are based on the news report you have just heard.
請根據(jù)剛才聽到的新聞報(bào)道回答3-4題。
Q3: For what purpose, did the staff at the supermarket in Melbourne sign a letter?
問題3：位于墨爾本的這家超市的員工為何聯(lián)名寫信？
Q4: What did the spokesman of the supermarket say, regarding the employees' demand?
問題4：超市發(fā)言人就員工的要求予以了怎樣的回應(yīng)？
