英語口語對話之實(shí)用購物英語對話篇

　　A：Excuse me... 打擾一下...

　　B：Yes, sir. How may I be of service 是的,先生,需要什么服務(wù)嗎

　　A：I would like to return this item... Are refunds allowed 我想把這個東西推掉...可以退款嗎

　　B：Certainly. The customer is always right, we are here to serve you. Is there a reason that you would like to return it Did you have problems with our product or services 當(dāng)然可以.顧客總是對的,我們隨時為您服務(wù).為什么要退掉您對我們 的產(chǎn)品和服務(wù)有什么問題嗎

　　A：No, no... It was just the wrong size. 不,不是的...只是大小不合適.

　　B：Would you be interested in an exchange as opposed to a refund I think I can help you to find the appropriate size. 那你想調(diào)換一下還是要退款我想我能幫你找到合適的尺寸.

　　A：No. I would rather just return it. 不用了.我還是想退掉.

　　B：Sure, no problem. Do you happen to have the receipt 當(dāng)然可以,沒問題.你帶收據(jù)了嗎

　　A：Yeah, right here.帶了,在這兒...

　　B：Ok, just a moment, please. Here you are, I need you to sign here, please. And here is your refund. Is there anything else I can help you with 好的,請等一下.給您,請在這里簽字.這是你的退款.還有什么需要我?guī)兔Φ?/p>

　　A：No, thank you. 沒有了,謝謝你. B：You"re welcome. Have a nice day! 別客氣.祝你一天都開心!

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