中級聽力-日常投訴聽力訓練 02

中級聽力面向有一定英語基礎的學習者。本期的聽力訓練會帶來日常投訴的情景話題，請結合mp3以及下方的原文和翻譯，開始今天的中級聽力練習吧！

聽力原文及翻譯
A: The water was so cold, this is unacceptable, I'm gonna make a complaint.
A：水太冷了，這太不可接受了，我要投訴。

B: This is the front desk, how can I help you?
B：這里是前臺，有什么可以幫您的嗎？

A: This is Anita Martin from Room 101, I'd like to make a complaint.
A：我是 101 房間的 Anita Martin，我要投訴。

B: Sure madam. What seems to be the problem?
B：好的，女士。您覺得出了什么問題？

A: There is no hot water in my room, so I had to take a cold shower. This is unacceptable, I'm very disappointed with your service. I'd like you to resolve this matter as quickly as possible, or I'll have to cancel my reservation.
A：我的房間里沒有熱水，所以我不得不洗冷水澡。這太不可接受了，我對您的服務非常失望。我希望您能盡快解決這個問題，否則我將不得不取消我的預訂。

B: Please accept our sincerest apologies for not having hot water, unfortunately, our hot water
system has developed technical problems this morning, we are working on this, and we promise to have this issue solved in almost no time. We'll make sure to give you a discount.
B：對于沒有熱水，請接受我們最誠摯的歉意，不幸的是，我們的熱水系統(tǒng)今天早上出現(xiàn)了技術故障，我們正在努力解決這個問題，我們保證會盡快解決這個問題。我們一定會給您折扣。

A: Okay, thank you. Also there's an issue with the heating, it's very hot in my room.
A：好的，謝謝。另外，暖氣也有點問題，我的房間里很熱。

B: You can adjust the temperature using the thermostat near the light switch.
B：您可以使用電燈開關附近的恒溫器來調節(jié)溫度。

A: Oh, I see. Okay, thank you for your help.
A：哦，我明白了。好的，謝謝你的幫助。

B: You're very welcome.
B：不用客氣。

以上就是本期中級聽力練習，希望對您的聽力水平有所幫助。堅持收聽本欄目，我們每日都會為你帶來新鮮的情景聽力!您也可以訪問網(wǎng)站主頁，獲取最新的英語學習資料，全方位提升英語水平。