W: Hello, Mr Williams. I'm sure you know why I'm phoning. Are you in a position to give us a definite assurance 61 the goods will be delivered on time?
M: Well, um. .. you can count on us to do our very best, however. ..
W: Hmm. I don't mean your best isn't good enough, but will you meet the deadline or won't you?
M: I must be frank 62 you. We've run into a few problems.
W: Problems? What kind of problems?
M: Technical problems. 63 very serious. There's no need to worry.
W: I hope so. According to your contract with us, you 64 (have) to pay a lot for your late delivery.
M: Yes, I'm perfectly aware of 65 . But do you need the whole order by the 24th?
W: What exactly are you suggesting?
M: You can count on us 66 (get) half of the order to you by then.
W: Hmm. .. and how long it take before the other half is delivered?
M: Another week at 67 most!
W: Hmm. .. you're sure that's all?
M: Yes, 68 (absolute)! You can depend on us to get half the order to you by the 24th and the other half within a week.
W: Hmm. .. yes, that should be all right. .. but there must be no 69 (far) delays!
M: There won't be! Thank you! You've been very considerate. I really don't know how to express my gratitude.
W: It's ok. Keep in 70 . Bye.