服務(wù)英語·提取行李 情景對(duì)話

服務(wù)英語·提取行李 情景對(duì)話

Airport staff（A）：機(jī)場(chǎng)工作人員

Traveler（T）：旅客

1. 提取行李（1）

A: Can I help you, sir?

先生，需要我?guī)椭鷨幔?/p>

T: I can't find my checked baggage.

我找不到我的托運(yùn)行李了。

* * *

A: You checked your baggage very early?

你很早就辦理了托運(yùn)行李嗎？

T: Yes, because this is my first time to take plane, so I'm afraid I will miss the plane if I don't do it very early.

是的，因?yàn)檫@是我第一次坐飛機(jī)，所以我擔(dān)心如果我不早點(diǎn)托運(yùn)行李的話就可能會(huì)趕不上飛機(jī)的。

* * *

A: Don't worry. I am sure it will come in a minute. The baggage checked first would come out later, for the porters put it in the airplane earlier than others at departing airport.

別急，過一會(huì)兒肯定到。搬運(yùn)工在出發(fā)機(jī)場(chǎng)將先托運(yùn)的行李先裝上飛機(jī)，所以現(xiàn)在就晚出來。

T: Look, the baggage over there is mine. It is coming to us.

瞧。那邊出來的行李是我的，正朝著我們這邊來了。

* * *

A: Now you can go through the customs.

現(xiàn)在你可以過海關(guān)了。

T: Thanks a lot.

非常感謝。

* * *

A: You are welcome. Good-bye.

應(yīng)該的，再見。

T: Good-bye.

再見。

2. 提取行李（2）

A: Can I help you, sir?

有什么可以幫助您的嗎，先生？

T: I can't find my baggage at the baggage claim area, and someone told me that perhaps I could find it in this place. So I come to have a try...

我在行李提取處找不到我的行李了，有人告訴我可能在這兒能找到，所以我過來看一下……

* * *

A: OK, take a seat, please, sir. First of all, can you show me your ID and passport, please?

好的，先請(qǐng)坐，先生。首先，您能先給我看一下您的身份證和護(hù)照嗎？

T: Sure. Here you are.

當(dāng)然，給您。

* * *

A: OK, could you please tell me what your backpack looks like?

好的，請(qǐng)告訴我您的背包是什么樣子的？

T: Of course, it's a hard leather one. I'm coming to the US for business and I took some files in that bag so that those files would not be damaged.

當(dāng)然，它是一個(gè)硬皮的包，因?yàn)槲业矫绹?guó)來出公差，在那個(gè)包里裝了一些文件，以免文件遭到損壞。

* * *

A: Mmm…is it zip closed?

那它是有拉鏈的嗎？

T: Yes, it is.

是的。

* * *

A: OK, can you tell me the distinguishing features of this backpack?

好的，那么您的背包有什么明顯的特征嗎？

T: Oh, yeah, the brand name.

噢，對(duì)，它是名牌。

* * *

A: So what's it, sir?

是什么牌子呢，先生？

T: Oh, it's a LV. It has the logo in the front.

是LV的，在包前面有商標(biāo)標(biāo)識(shí)。

* * *

A: OK, can you name the items in it?

那么您能說出包里都有什么物品嗎？

T: Well, just as I said, some files in a folder and a pen.

是的，就像我說的，有一些文件放在文件夾里，還有一支筆。

* * *

A: OK, sir, I'm sure it's your bag. Thank you for your cooperation. You can have it now. Here are your ID and passport, keep it safe.

好的，先生。我確信這是您的包。謝謝您的合作。您現(xiàn)在可以拿走了。這是您的身份證和護(hù)照請(qǐng)拿好。

T: Thank you so much. You guys are really of help.

謝謝。你們幫了大忙了。

3. 提取行李（3）

A: Can I help you, sir?

有什么需要幫忙嗎，先生？

T: Yes, I don't know where to collect my bag-gage.

是的，我不知道去哪里取行李。

* * *

A: Your checked baggage?

您托運(yùn)的行李嗎？

T: Yes, two checked bags.

是的，我托運(yùn)了兩個(gè)包。

* * *

A: Which flight are you taking?

您乘坐的是哪趟航班？

T: It's the flight CA 20 from Beijing, arriving at 10 this morning.

是中國(guó)航空航班CA20號(hào)航班，來自北京，今天早上10點(diǎn)到達(dá)。

* * *

A: I see, the baggage claim area is beside the waiting lounge. Please go there and look for the conveyer for flight CA 20.

我知道了，行李提取處就在候機(jī)廳旁邊，請(qǐng)到那里去然后尋找CA20航班的行李轉(zhuǎn)盤。

T: How can I find the conveyer for flight CA 20?

怎么才能找到我航班的行李轉(zhuǎn)盤呢？

* * *

A: The screen will show the number of the conveyer of every flight. So just look for the number of conveyer according to your flight number.

屏幕上會(huì)顯示每趟航班的轉(zhuǎn)盤號(hào)碼，所以只要根據(jù)您的航班號(hào)尋找行李轉(zhuǎn)盤就可以了。

T: Oh, I see. How long shall I wait to collect my luggage?

哦，我知道了。我要等多久才能拿到行李呢？

* * *

A: It depends. If there is not much luggage, you could collect yours very soon. But if there is a lot of luggage, I mean all the luggage of the flights just arrive, maybe you need to wait for a while. But relax, you are sure to find your luggage.

這不一定，如果沒有很多行李的話，可能您會(huì)很早就拿到，但是如果有很多行李，我是指剛到達(dá)的所有航班的行李，那么您可能要等一會(huì)兒。但是，您不用著急，肯定會(huì)找到您的行李的。

T: Alright. I'm going to a meeting, so I'm afraid I will be late.

好吧，因?yàn)槲乙ラ_一個(gè)會(huì)，所以擔(dān)心我會(huì)遲到。

* * *

A: When does your meeting begin?

您的會(huì)什么時(shí)候開始呢？

T: At 4:00.

四點(diǎn)鐘。

* * *

A: It's 2:30 now. I'm sure that you can get your luggage in half an hour. And the airport shuttle bus is very fast. So you will not be late if it's not very far.

現(xiàn)在是兩點(diǎn)半，我保證您在半小時(shí)內(nèi)可以拿到行李，而且機(jī)場(chǎng)大巴速度很快，如果地方不是太遠(yuǎn)的話，您是不會(huì)遲到的。

T: Wow, that's great. Thank you so much. Now I'm relaxed.

哇，那太好了。太謝謝你了，這樣我就放松了。

* * *

A: You are welcome. Have a good day.

不客氣，祝您心情愉快。

T: You, too.

你也是。

4. 提取行李（4）

A: Can I help you, sir?

有什么需要幫助嗎，先生？

T: Yes, I can't find my luggage.

是的，我找不到我的行李了。

* * *

A: What's your flight number?

您的航班號(hào)是多少？

T: It's flight CA 30.

是CA30航班。

* * *

A: The conveyer for flight CA 30 is here, but not all the luggage are out yet, please wait for a moment.

航班CA30的傳送帶是在這邊，但是行李還沒有全部出來，請(qǐng)您稍等一下。

T: Oh, alright.

哦好吧。

T: Is all the luggage out now?

現(xiàn)在行李都已經(jīng)出來了嗎？

* * *

A: Oh, yes. You still haven't found your luggage?

您還是沒有找到你的行李嗎？

T: No. Why can't I find my luggage?

沒有，我為什么找不到行李了？

* * *

A: Is your checked luggage oversized luggage?

您托運(yùn)的行李是超大行李嗎？

T: Yes. I didn't think it's very large, but the officer said it's overweight. So they checked it as oversized luggage.

是的，我沒有覺得我的行李很大，但是工作人員說超重了，就把它作為超大行李。

* * *

A: I see. There is a special conveyer for oversized luggage. Please come with me to see if your luggage is there.

我知道了，這里有一個(gè)超大行李專用傳送帶，請(qǐng)跟我來看看您的行李是不是在那里。

T: Alright.

好吧。

* * *

A: What colour are your bags? I can look for it for you.

您的包是什么顏色的呢？我來幫您找一下。

T: A larger one is dark blue and the other is red.

較大的那個(gè)是深藍(lán)色的，另外一個(gè)是紅色的。

* * *

A: Oh, there. Is that blue one yours?

哦，在那兒，那個(gè)藍(lán)色的是您的嗎？

T: Yes, great. Oh, the red one is over there, beside you.

是的，太好了。哦，那個(gè)紅色的也在那兒，就在你旁邊。

* * *

A: Oh, yes.

哦是的。

T: Good. Thank you very much. It's very kind of you.

太好了，謝謝你，你真是太好了。

* * *

A: You are welcome. Have a nice trip.

不客氣，祝您旅途愉快。

5. 提取行李（5）

T: Excuse me.

打擾了。

A: Yes, sir. What can I do for you?

先生，有什么需要幫助的嗎？

* * *

T: Yes. I can't find my luggage.

是的，我找不到我的行李了。

A: Did you go to the luggage claim area?

您去過行李提取處了嗎？

* * *

T: Yes. But I lost my way in the terminal building and when I got to the luggage claim area, the conveyor belt is empty already.

是的，但是因?yàn)槲以诤驒C(jī)大樓里迷路了，所以當(dāng)我到達(dá)行李提取處時(shí)，行李傳送帶已經(jīng)空了。

A: I see. We have to keep some luggage in our office if they are not collected by passengers half an hour after the luggage come out.

我知道了，如果行李出來后半個(gè)小時(shí)內(nèi)沒人領(lǐng)取的話我們就要把它們帶到我們的辦公室。

* * *

T: Oh, I see. Then can I get my luggage now?

哦，我知道了，那么我現(xiàn)在可以拿回行李了嗎？

A: Sure. But could you please go to my office with me now? I have to register and you can take your luggage.

當(dāng)然，但是您能跟我來一下辦公室嗎？我要做個(gè)登記，您順便也拿回您的行李。

* * *

T: Yes.

好的。

A: Can I see your passport, please?

我能看一下您的護(hù)照嗎？

T: Sure. Here you are.

當(dāng)然，給你。

* * *

A: Thank you. Now can you describe your luggage?

謝謝。現(xiàn)在您能描述一下您的行李嗎？

T: It's a red large suitcase.

是一個(gè)紅色的行李箱。

* * *

T: Yes. And what is it made of? I mean the outer skin.

是的，那么它是什么做的呢？我是指外殼。

A: It's made of leather.

是皮質(zhì)的。

* * *

T: Yes, you are right. Now you can take your luggage back, sir.

是的，先生，您現(xiàn)在可以拿回行李了。

A: It's very thoughtful of you. Thank you.

你們服務(wù)很周到。謝謝你了。

* * *

T: You are welcome.

這是我應(yīng)該做的。