服務(wù)英語·起飛前后 情景對(duì)話

服務(wù)英語·起飛前后 情景對(duì)話

Air crew（A）：空中乘務(wù)人員

Traveler（T）：旅客

1. 找座位

A: Welcome aboard, sir. Which class are you flying?

歡迎登機(jī)，先生。您是坐什么艙？

T: My ticket says it's first class.

我的機(jī)票上寫的是頭等艙。

* * *

A: Ok, the first class is in the front of the plane. Just go straight and you will find the sign saying first class.

好的，頭等艙在機(jī)艙的前半部分。您只要往前走，就會(huì)看到一個(gè)寫著頭等艙的牌子。

T: Where can I sit exactly?

那我具體是坐在什么位置呢？

* * *

A: Let me see your ticket, please.

讓我看一下您的票，先生。

T: Here you are.

給你。

* * *

A: Seat number five. Then it's a window seat.

5號(hào)座位，那是一個(gè)靠近窗戶的座位。

T: A window seat? But I don't like window seat. I'm afraid of looking out of the window. I will feel sick.

靠窗戶的座位嗎？但是我不喜歡靠窗戶的座位，往窗戶外面看我會(huì)害怕，會(huì)不舒服。

* * *

A: Oh, I see. We have a blind over the window. You can put it down or you can press the service button to call me to help you put it down.

哦，我知道了，但是我們?cè)诖皯羯隙加姓陉柊?，您可以拉下來?；蛘吣梢园聪路?wù)按鈕叫我來幫您拉下來。

T: Well, er… but I still want to change a seat, can you help me with that?

這樣，呃……但我還是想換個(gè)座位，你能幫我嗎？

* * *

A: Alright. Please follow me, let's go to the first class and I'll see whether there is someone who wants to change seat with you, is that OK?

好的。請(qǐng)跟我來，我們先去頭等艙，然后看有沒有人想換座位，好嗎？

T: OK. That's very kind of you.

好的，你太好了。

2. 換座位

A: Which class are you flying, ma'am?

女士，您是哪個(gè)艙的呢？

T: I bought the economy class tickets. I need your help, ma'am.

我買的是經(jīng)濟(jì)艙的票。小姐，我需要你的幫助。

* * *

A: Yes, please.

好的，請(qǐng)講。

T: My son and I are flying in this plane, but our seats are not close to each other. You know, he is a little boy and needs my help sometimes, so I want to change seat to sit with my son.

我和我兒子都在這班飛機(jī)上，但我們的座位不是一起的，你知道他還很小需要我的照顧，所以我想換個(gè)座位，和我兒子坐在一起。

* * *

A: Let me see your tickets, please.

請(qǐng)讓我看一下票。

T: OK, here you are.

好的，給你。

* * *

A: One ticket is No.5 and the other is No.10.

一張票是5號(hào)座位，另一張是10號(hào)的。

T: Yes. Because I didn't want to take my son at the beginning, so I bought the second ticket a little late.

是的，因?yàn)槲乙婚_始并沒有想帶著我兒子，所以第二張票買的晚了一些。

* * *

A: I see. Let me see if another passenger is willing to exchange seat with you, ma'am.

我知道了，我來看一下是否有其他乘客愿意跟您換座位。

T: Thank you.

謝謝你。

* * *

A: Sir, could you do me a favor?

先生，能幫個(gè)忙嗎？

T: What's the matter?

什么事？

* * *

A: This lady wants to exchange seat with you because her little son sits next to you and she wants to take care of her son. Is that OK for you, sir?

這位女士想跟您換一下座位，因?yàn)樗男鹤邮悄赃叺淖?，她想要更方便地照顧他。您方便換座位嗎，先生？

T: I see. But it will make me less ill if I sit close to the window. So …

我知道了，但是我坐靠近窗戶的位置會(huì)相對(duì)舒服一些，所以……

* * *

A: Is that so? Then let me see…Oh, this lady's seat is right next to the window.

是這樣啊，那么讓我看一下……哦，這位女士的座位正好是靠近窗戶的。

T: Wow, that's great. Then I am very glad to help you.

哇，那太好了，那么我很高興幫忙。

* * *

A: That's very kind of you, sir. Thank you so much.

先生您太好了。非常感謝。

T: I just lift a finger.

舉手之勞。

3. 初次登機(jī)

A: Can I help you, ma'am?

有什么需要幫忙嗎，女士？

T: Yes. This is my first flight, so I am a little bit nervous. What should I do?

是的，這是我第一次坐飛機(jī)，我有點(diǎn)緊張。怎么辦呢？

* * *

A: Don't be nervous, ma'am. It will be fine. I will explain some rules and show you some protection practices in a while. Just listen to me.

不用擔(dān)心，很快就會(huì)好的，我一會(huì)兒會(huì)給大家說一下乘機(jī)規(guī)則，并展示一下安全保護(hù)練習(xí)。只要聽我的就好了。

T: OK, but I am a little bit thirsty now.

好的，但我現(xiàn)在有點(diǎn)渴了。

* * *

A: Wait a minute, please. I will bring you water soon.

請(qǐng)稍等，我馬上拿杯水過來。

T: Thank you. I want to know how long we shall fly.

謝謝你，我還想問我們要飛多久。

* * *

A: it's about 3 hours.

大約三個(gè)小時(shí)吧。

T: Wow, that's a long time.

哇，時(shí)間有點(diǎn)長(zhǎng)啊。

* * *

A: It doesn't matter, ma'am. After taking off, we will play some movies for you, and then we will arrive at our destination after you finish the movie.

沒關(guān)系的，女士。飛機(jī)起飛后我們會(huì)播放電影，在你們看完電影后我們就到達(dá)目的地了。還是很快的。

T: Then it will be OK.

那很好。

* * *

A: Anything else, ma'am?

還有其他事情嗎，女士？

T: No for now.

現(xiàn)在沒有了。

* * *

A: You can call me any time when you need my help.

如果需要幫助的話請(qǐng)隨時(shí)叫我。

T: I see. Thank you for your patience.

我知道了，謝謝你這么耐心。

* * *

A: Don't mention it.

不用客氣。

4. 放置行李

A: Sir, can I put your luggage into the baggage compartment overhead?

先生，我能把您的行李放到頭頂上的行李架上嗎？

T: I don't want to do that.

我不想這樣做。

* * *

A: Baggage is not allowed to be put in the aisle.

行李是不允許放在過道上的。

T: I always put it in my sight, or else I don't feel very well.

我總是把它放在我能看得見的地方，不然就會(huì)感覺不舒服。

* * *

A: I understand. But it will cause trouble when someone goes across the aisle because it takes up too much room.

我理解。但是如果有人在過道上走動(dòng)時(shí)就會(huì)不方便，因?yàn)樗加昧颂嗟目臻g。

T: But I don't feel safe if it is put in the overhead compartment.

但是如果放在頭頂?shù)男欣罴苌衔視?huì)感到不放心。

* * *

A: Don't worry, sir. Every baggage compartment has a lock. And the key is in your hand. It will be very safe.

不用擔(dān)心，先生。每個(gè)行李架都有一把鎖，鑰匙會(huì)在您手中，所以行李會(huì)很安全的。

T: Is it like this? Then I will try.

是這樣嗎？那我就試一下吧。

* * *

A: Let me help you, sir.

我來幫您吧。

T: OK, thank you.

好的，謝謝。

* * *

A: Thank you for your cooperation, sir.

謝謝您的配合。

5. 機(jī)上服務(wù)

A: What's your seat number, sir?

先生，您的座位號(hào)是多少？

T: It's 30C.

30C。

* * *

A: That will be five rows up on the right. It's the window seat. Is this your bag?

往前再走5排，右邊靠窗戶的座位。這是您的包嗎？

T: Oh, yes. Can I put it in the overhead compartment?

哦，是的。我能把它放進(jìn)頭頂行李艙嗎？

* * *

A: Well, it's too big. I'm afraid that the compartment is not big enough. Could you place it under the seat in front of you, please?

這包太大了。恐怕行李艙放不下它，你能把它放在前面座位的椅子下面嗎？

T: Sure. Would you please help me adjust the air flow? I feel a bit cold.

好的。能幫我調(diào)一下空調(diào)嗎？我感覺有點(diǎn)冷。

* * *

A: Yes. You can turn the knob here above you in whichever direction you like. You can shut it off by turning it tightly to the right. Would you like a blanket?

好的。旋轉(zhuǎn)您頭上方的這個(gè)旋鈕，朝哪個(gè)方向都行。向右擰緊就可以關(guān)掉了。您要毯子嗎？

T: No, thanks. Can I have something to eat? I didn't eat anything this morning because I was afraid I didn't have time to catch the plane.

不用了，謝謝。我能要點(diǎn)吃的嗎？我今天早上什么都沒吃因?yàn)榕聸]時(shí)間，趕不上飛機(jī)了。

* * *

A: Sorry, sir. We don't serve meals until the plane takes off. But I can write down what you want to eat and serve you as soon as possible when we are in the air. What would you prefer?

對(duì)不起，先生，我們只有在飛機(jī)起飛后才能供應(yīng)食物。但是我現(xiàn)在可以記下您想吃的東西，然后等飛機(jī)起飛后就盡快給您端上來。您想吃什么呢？

T: I think I'd like bread and butter. Oh, and coffee, please. Thank you.

就給我來面包和黃油吧，哦，還有咖啡，謝謝。

* * *

A: Would you like your coffee with milk or sugar?

您的咖啡要加奶或糖嗎？

T: No, just black coffee.

不，黑咖啡就好。

* * *

A: OK, see you soon.

好的。