服務(wù)英語·問訊服務(wù) 情景對話
1. 信息問訊
R= Receptionist (接待員) G= Guest (賓客)
G: Is there any place in the hotel where we can amuse ourselves?
旅館里有什么娛樂場所嗎?
R: If you want to take a walk, you can go to the garden.
如果你想散步,可以去花園。
* * *
G: That sounds good. But is there the only place to go?
聽起來不錯,是唯一的去處嗎?
R: No, sir. There is a recreation centre on the ground floor. You can play billiards, table tennis, bridge and go bowling.
不,先生。在一樓有一個娛樂中心,你可以打臺球、乒乓球、橋牌和保齡球。
* * *
G: Is there a place where we can listen to some music?
有一個我們可以聽一些音樂的地方嗎?
R: Yes, sir. There is a music teahouse where you can enjoy both classical music and modern music, while having some Chinese tea or other soft drinks.
是的,先生。有一個音樂茶座,您可以在那里一邊欣賞古典音樂和現(xiàn)代音樂,一邊品中國茶或喝軟飲料。
* * *
G: Oh, great! Thank you very much.
哦,太好了!非常感謝你。
R: It's my pleasure.
不客氣。
2. 酒店信息介紹
R= Receptionist (接待員) G= Guest (賓客)
G: Would you please tell me the daily service hours of the dining room?
您能告訴我餐廳每天的服務(wù)時間嗎?
R: Certainly. From 7:00 a. m. to 10:00 p.m.
當(dāng)然可以。從早上7點(diǎn)到晚上10點(diǎn)。
* * *
G: When will the bar and cafe open?
酒吧和咖啡廳什么時候營業(yè)呢?
R: From 3:00 p.m. to midnight.
從下午3點(diǎn) 一直到午夜。
* * *
G: Does the guest house offer any other service?
賓館還提供其他服務(wù)嗎?
R: Oh, we have a barber shop, a laundry, a store, post services, a newspaper stand, a billiard, table tennis, video games and so on.
哦,我們有美容院、干洗店、商店、郵電服務(wù)、報刊供應(yīng)柜、彈子房、乒乓球和電子游戲等。
* * *
G: It's jolly good!
真的很不錯。
R: You may have your shopping and amusements there.
您可以在那兒購物娛樂。
* * *
G: Thank you for the information. Can I get a tourist map in the hotel?
謝謝你,在賓館我能買到游覽地圖嗎?
R: Yes, you may go to the lobby and buy it at the newspaper stand there. With the map, you can find your way around.
可以,你可以去走廊那兒的報刊亭買一份。有了地圖您就可以熟悉周圍的路了。
* * *
G: Good. And where can I have my laundry done?
好。那我去哪里洗衣服呢?
R: There's a plastic bag in the bathroom. Just put your laundry in it. It will be picked up after we make the bed every morning. Here is the room key.
洗漱間有個塑料袋,您只要把您要洗的衣物放在里面就行了。每天整理完床鋪后我們就會把它們?nèi)∽?。這是您房間的鑰匙。
* * *
G: Should I keep the key with me?
我要隨身帶著鑰匙嗎?
R: At the service counter, there are attendants on duty all day. Please leave the key with the service counter when you go out.
我們服務(wù)臺每天都有服務(wù)生值班。您外出的時候可以把房間鑰匙留在服務(wù)臺。
* * *
G: Yes, I know. Thanks.
好,我知道了。謝謝。
R: And then, you might keep your valuables: diamonds, necklace, ear-rings, etc., in the vault of the guest house.
另外,您可以把您的貴重物品如鉆石、項鏈、耳環(huán)等存在酒店的保險柜。
* * *
G: You offer very good service in this guest house. Thank you a lot.
你們提供了很好的客房服務(wù),非常感謝。
R: Thank you, Mr. Taylor. I hope you enjoy staying here. In the meantime, the hot water supply in this guest house is from 6:00 a.m. to 12:00 p.m.
謝謝,泰勒先生。我希望您在這兒過的愉快,另外客房開水供應(yīng)時間是早上6點(diǎn)至晚上12點(diǎn)。
* * *
G: Oh, that sounds good. I feel like taking a bath right now. I'm used to having a bath at 9 o'clock every morning.
哦,那很不錯。我現(xiàn)在想泡個澡。我習(xí)慣早上九點(diǎn)鐘的時候洗澡。
R: In the bathroom, everything has already been prepared, such as toilet soaps, towels, bathing towels, bathrobes, slippers, toilet paper, shampoo, combs, brushes, shavers and bathing caps.
浴室里所有洗浴用品都準(zhǔn)備好了,如肥皂、毛巾、浴巾、浴衣、拖鞋、手紙、洗發(fā)液、梳子、牙刷、剃須刀和浴帽。
* * *
G: Thank you for your information.
謝謝你提供的信息。
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